Automated assurance and operations are identified as crucial for CSPs’ improvement in customer experience
Paris, France – August 4th, 2022 – Infovista, the global leader in network lifecycle automation (NLA), is today recognized in t...
Customer experience driven solutions deliver proactive service management and pre-integrated use-case based assurance solutions for rapid monetization of specific service categories
Paris, France – February 3rd, 2022 – Infovista, the globa...
Coolwave has partnered with Cataleya to deploy its Orchid platform and increase the flexibility, scalability and performance of its international network
Dublin, Ireland, 26 January 2021 – Coolwave Communications, a global provider of voice and ...
Customers delivering voice and A2P messaging traffic benefit from direct and optimised routing, delivery assurance and enhanced customer experience in a growing number of markets
London, UK, 02 December 2020 – XConnect, a provider o...
WhatsApp will improve the customer experience for a variety of automotive services
LONDON, 25th August 2020 – Global cloud communications software and solutions provider IMImobile PLC, today announced that Toyota Kirloskar Motor (TKM) has integr...
Sytel and Afiniti Partner to Bring World-leading AI Products to the Contact Center to Enhance Agent Performance and Improve Customer Experience
February 28, 2019, London England Afiniti and Sytel are excited to announce a transformative partnership th...
DNA is a Finnish telecommunications company that offers the full range of telecommunications services and devices to both consumers and business customers. As Finland’s third largest telco, the company places customer satisfaction at the heart of...
LONDON 18 September 2018 - NewVoiceMedia, a global provider of cloud contact centre and inside sales solutions, today announced that SecOps firm Rapid7 has selected the NVM Platform to deliver a personalised, exceptional experience to its globally expa...
