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Customer Experience Management in Telecoms

1/23/12 8:30 AM - 1/26/12 3:50 PM
HostTelecoms IQ
VenueGrand Connaught Rooms, London WC2
Attend CEM in Telecoms to hear case studies from 26 CMOs, VPs & CEM Directors from O2, TDC Denmark, TeliaSonera & more! CEM in Telecoms will explore how to develop a business case for your CEM programme that secures top level buy in and drives tangible results. CEM in Telecoms event highlights: * World-class, operator-led speaker panel of 27 CMOs, VPs, Directors and Departmental Heads<br /> * Proven case studies on how to improve the customer experience whilst increasing your profitability<br /> * Opportunities for interaction and debate with a wide base of CEM experts Visit the CEM in Telecoms website for your conference programme & complimentary podcasts with BT Global Services, Orange FT Group, Telefonica O2 Ireland and Beyond Philosophy!&nbsp;<a href=""></a> For further information call + 44 (0) 20 7368 9737, email: <a href=""></a> or download your CEM in Telecoms programme. Please quote code MP_CEM3_BA.<br /> <a href="">&nbsp;</a><a href=""></a>
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