The customer experience is rapidly becoming the most important differentiator for Asian operators. With growth in acquisition continuing and the market heading for saturation, the need to retain customers is becoming paramount. Do you want to learn from the CEM strategies of your telecoms peers and competitors? Do you want to discover practical ways of delivering aconsistently positive customer experience and maximising thevalue of your customer data? Do you want to know how to do this whilst lowering costs? At Telecoms IQ’s Customer Experience Management in Telecoms: Asia Summit, you will tackle these vital questions through innovative case studies and interactive sessions led by C-level and Director-level speakers from leading Asian operators. Visit us at <a href="http://www.customerexperience-telecoms.com/asia">www.customerexperience-telecoms.com/asia</a> or <a href="http://is.gd/9ukSgI">http://is.gd/9ukSgI</a> or simply email <a href="mailto:enquiry@iqpc.com.sg">enquiry@iqpc.com.sg</a> for more information.