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Telecoms Business Customer Summit

1/25/10 8:00 AM - 1/28/10 4:00 PM
HostIIR Telecoms
VenueSheraton Park Lane Hotel, London
IIR’s Telecoms Business Customer Summit is the only event focusing exclusively on how operators can develop more effective strategies to address the needs and expectations of their business customers. The 2010 Summit will introduce new features and highlights which promise even more added value for you:<br /><br />Interactive Discussion Sessions – to maximise your networking and learning experience, the event will feature extended afternoon discussion sessions on key topics, including issues and questions that are raised during the morning presentations. This will allow you to play an active role in shaping the content of the discussion sessions.<br /><br />End-User Perspective – hear about the needs of business customers from the business customers themselves! The Forum will feature presentations from large corporations and SMEs/SoHos from different industries outlining their ICT needs and expectations and how effectively operators are addressing them.<br /><br />Extended Topic Range - in addition to highlighting services and products being developed for business customers, the Summit will address how to enhance the customer experience, embrace new business models, move into the provision of ICT and other non-telecoms services and respond to the impact that the current economic downturn is having on business customers.<br /><br />Idea Bubble – Share your ideas and thoughts with fellow delegates by writing or pinning them on the ideas wall that will be set up in the refreshment area. At the end of the Summit, all ideas will be collected and you will be able to download the list of ideas from the website.<br /><br />For more information about the key topics and speakers, visit our website at <br />
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