White Papers and Case Studies

Browse Whitepapers

Showing whitepapers posted using tag #Customer Experience (x)
    • Posted by huawei
    • 2 June
    • 0 comments
    • 0 likes
    • 862 views
    Teléfonica has made customer experience a brand differentiator, with an ambition to grow the Teléfonica and O2 brands by delivering superior customer experiences that subscribers will not find elsewhere. However, despite spending millions...
    • Posted by Suntec
    • 27 April 2016
    • 0 comments
    • 0 likes
    • 868 views
    Service Provider Enterprises of all types (Banks, Telecoms, Utilities, Insurers, Governments especially) face significant disruptive changes arising from the emergence of the Digital Economy. Innovations including Cloud, the IoT, mobile and digital channe...  more