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Showing Blogs posted using tag #big voice (x)
    • Posted by dubber
    • 5 December 2016
    • 592 views
    Big Data is currently a hot topic in the industry, and its potential in contact centres has been well documented. This post focusses on the potential of Big Voice, a solution that unites UC and voice analytics solutions to create innovative new services w...  more
    • Posted by dubber
    • 16 November 2016
    • 615 views
    Big Data - What does it mean for telcos? What steps must telcos take to maximise the benefits of Big Data, and what role will Big Voice play in the future of telco business?