• Big Data & the BI buzz – the missing link?

    Posted by Paul Vedam on 13 September - 354 views

    The value of big data and the business intelligence it yields is undeniable. If you haven’t started on this journey yet, you risk going the way of the dodo. Because of our long-standing relationship with a customer, in the last few years we have participated in the development of an assurance-driven big data solution using one of the main brands in the industry. It provided our ...
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  • Service Considerations during TDM to IP Migration

    Posted by Graham Moore on 14 August - 1,317 views

    From reading the latest headlines in the media, you would think that the only things telcos care about right now are 5G, NFV/SDN and IoT devices. While this may be valid for the upper echelons of mobile and fixed network operators, it is not the case for many telcos. Indeed, a large number of them are still sweating their legacy TDM-based assets as they look ...
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  • Content Discovery: the next source of revenue for operators?

    Posted by Graham Moore on 7 July - 2,385 views

    Mobile operators are continually seeking ways to maintain their revenues as their user base evolves and customers demand new types of services. Compared to previous generations, younger people are far less reliant on traditional services such as voice. Indeed, making a call is one of the last things such users would consider doing with their smartphone. Revenue from voice calls peaked in 2011 and has been ...
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  • B2B telecom revenue will go down 50% - Are are ready for it?

    Posted by Paul Vedam on 5 July - 2,726 views

    Did I get your attention? It’s the Trump era now so to get ahead of everything else in this noisy world, I feel I need your attention. So what am I trying to say?Unbundling or retail purchasing of telecom services instead of corporate account buying for the business need will break the long-standing log jam in innovation.  Still puzzled? Last month I suggested that technology both ...
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  • QoS Challenges in the NFV/5G networks

    Posted by Sandeep Raina on 30 June - 3,304 views

    QoS Challenges in the NFV/5G networks NFV-core based 5G networks have already caught the fancy of the Telco Cloud service provider. The reasons for this are its promise of high QoS.High speed/throughput, high reliability, low latency, high capacity, high availability, high connectivity and dynamic bandwidth allocation are the key QoS benefits that Telco Cloud service providers can expect from the 5G Cloud RAN and the ...
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  • Hosted telephony can help your business thrive

    Posted by Richard Grohol on 7 June - 2,976 views

    The ability to make and receive calls is the lifeblood of any customer-facing enterprise, while conventional fixed telephony systems are becoming something of an anachronism as people now favour mobile devices. The question that most SMEs should now be asking their IT departments is: do we still need to have a physical PBX to handle all our voice communications requirements?The answer from any savvy and ...
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  • The customer journey: the new life cycle in the digital economy

    Posted by Chun-ling Woon on 8 May - 3,011 views

    We’re just a week away from this year’s TM Forum Live, which if past years are anything to go by will provide an excellent platform for discussions on the topics I have explored in my recent blogs.I started out by asking a couple of simple questions: what does it mean to be a digital service provider, and how will today’s communications service providers make this ...
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