Member Type: Individual Profile
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Location (City, State)
Global region are you based in? For example Eastern Europe, Asia
Do you work for a
Service Provider/Operator, Telecom Industry Vendor
Nextra Teleservices Pvt. Ltd.
Company or Personal Website
What is your current job title?
Assistant Manager - IT Billing
Which of the following areas are you most interested in?
What would you like to get out of Telcoprofessionals.com?
Expand network for next job
Professional Background/Education eg. BSS/OSS
• 6+ Years of Rich experience in Requirement Gathering, Business Analysis, Solution Design, Troubleshooting & Managing Operational Issues, Optimization and Documentation for Software.
• Worked through complete lifecycle of various projects like IP TV, Mobile TV, M-Commerce, Broadband (FTTx, EoC), Public Wi-Fi Hotspots, Infrastructure Management.
• Application development using PL/SQL for Easy Recharge platform, Ticket Management system, CRM, Report Dashboard.
• Integration of SMS Gateway, Payment Gateway and IVRS into the overall IT Ecosystem.
• Experience in working on telecom Subscription Manager, Balance Management, Billing system for MEDIATION, RATING and CHARGING process.
• Protocol hands on – SMPP, RADIUS, DIAMETER, HTTP, SOAP.
• Dedicated, Industrious, Dependable in crucial times, Go-getter attitude, discreetly generous towards team and peers.
• Manage IT Ecosystem for Fiber Broadband, Wi-Fi service, EoC Broadband services
• Evaluation, Selection, Business analysis, Solution Design and Implementation of various IT Systems to create and support IT Ecosystem.
• Automation and Streamlining of Mediation Process as well as Rating engine.
• Retail and Corporate Postpaid Billing.
• Application Development in PL/SQL for automation and operational efficiency.
• Handling Customer Operation Tickets related to IT Billing.
• Development & Implementation e-recharge platform
• Business Analysis and Implementation of Convergent OSS-BSS and RADIUS (AAA) servers in 4 months.
• Implementation of Bill Presentment System in 1 month. This system takes input data from BSS system and generates PDF Bills, Postscript File for Print House and sends Notifications over emails and SMS.
• Integrated SMS Gateway for PUSH and PULL messages with OSS-BSS system in 7 days
• Implemented Payment Gateway (Tech Process) and integrated it with Customer Self Care portal.
• Solution design, Database Architecture and Coding of Ticket Management System within 20 days.
• Solution design, Database Architecture and Coding of E-recharge platform within 10 days
Specialties / Skills
• Business Analysis
• Solution Architecture
• Project Management
• ORACLE 10g, 11g, PL/SQL
• SQL Server 2005/ 2008
• OSS-BSS system (SunTec’s TBMS-T)
• Bill Presentment (Intense’s UniServe)
• Subscription Manager