Member Type: Individual Profile
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Location (City, State)
Global region are you based in? For example Eastern Europe, Asia
Do you work for a
Service Provider/Operator, Telecom Industry Vendor
Aptilo Networks Sdn Bhd
What is your current job title?
System Support/Delivery Engineer
Which of the following areas are you most interested in?
What would you like to get out of Telcoprofessionals.com?
Professional Environment, Ability to connect with like minded professionals , Expand network for next job, Looking for employees
Professional Background/Education eg. BSS/OSS
BSS,OSS, WIMAX, LTE, Provisioning, CDMA, Billing Mediation, PCEF, PCRF,RADIUS, Diameter, 3GPP, LDAP, Linux,SQL, Oracle, Networking, TCP, IP, Telecom, PGW, BMG, SPR, CRM, DPI,
Previous experience 1
o Develop End to End, System Test Plan, UAT (User Acceptance Test) plans & Strategies by learning all Aptilo Products &
delivery packages and execute those tests in the lab and in the field through functional, integration and use-case testing.
o Work together with the Solutions Architects to produce a technical specification for the custom development and systems
integration requirements for the solution.
o Has been part of pre-sales process (Proof-of-Concept, presentations, RFP’s/RFI) from deal qualification to close.
o Hands-on working experience in Proposals, SOW/HLD/LLD, worked on solutions for Tier 1 -2 telecom operators in APAC.
o Thorough understanding and experience in Wireless Technologies (802.11a/b/g/n/ac, Passpoint,Hotspot2.0, 802.11u, Aptilo
Radius (AAA), Networking (TCP/IP, JSON/HTTP/HTTPS/XML, SOAP/REST) and Database Technologies (MySQL/
o Experienced with 3GPP Standards and 802.11 Wireless Technologies (GSM, UMTS, HSPA, LTE, Wi-Fi) network standards and
o 802.1x-based RADIUS authentication with EAP-SIM/EAP-AKA/EAP-PEAP/EAP-TLS/EAP-TTLS. Knowledge in SNMP,
WISPR and Hotspot 2.0;
o Captive portal designing and layout with backend RADIUS authentication call-flow. Knowledge in programming languages
such as PHP, Java Script, HTML, CSS;
o Integration experience with Wireless Access Gateway (WAG) ALU 7750/ CISCO ISG/ Aruba/ Ruckus/ AC Controller APTILO.
And, Smart Cell Gateway(SCG) Ruckus SCG 200;
o Integration experience in IP and Telecom HLR, OSS/BSS, SMS Messaging – SMPP protocols or 3rd party premium SMS
gateway, payment gateway and voucher system;
o Strong scripting proficiency in Linux/ UNIX based shell environment.
Previous experience 2
o Carry out all administration matters including, installation, maintenance, monitoring system performance, ensuring
successful back-up procedures and developing/ implementing disaster recovery procedures;
o Experience and/or familiarity with Vmware, Virtualbox, or equivalent virtualization experience
o Strong knowledge of industry Operations frameworks including telecom business processes (eTOM)and ITIL frameworks
o Disaster Recovery and Business Continuity plans using NetApp Protection Manager (SnapVault and SnapMirror);
o Experience in defining processes required to do a OSS system launch or integration/conversion project;
o Understanding of data com networks (switches/routers/firewalls/load balancers/proxies/IP addresses) and the basics of
configuring an IP address and routing.
o Troubleshoot; tune Splunk servers, applications and network devices to ensure availability and performance;
Support Fortinet FortiGate 200b, Load Balancing Configuration, FortiManager platforms. In a Layer 2 and Layer 3
o Daily routine monitoring and Health checkup of OSS system consisting (Internal alarms, database table usage, abnormal
process terminations, File system size, Online Backups, load on servers, alarm buffer, core files);
o Experience in MS Dynamic CRM and Utilities Data model, CRM web UI configuration, CRM and Utilities integration,
Utilities Customer Service, Contract Management, Interaction center, financial customer care, Customer fact sheet, CRM
baseline configuration and Middleware;
o Experience in process management, configuration management, performance management or service assurance;
o Knowledge of Alcatel-Lucent CMA/PMA Application functionality, processes and documentation requirements;
o Expertise in analyzing Business and Development Specifications, Use Cases, and Detail Design to develop requirement
gathering, analyzing the business process, conducting Feasibility studies, Document generation and conducting sessions.
o Data base updating in GIS (Equipment, layout, Outdoor network elements & all passive equipment);
Provide maintenance, testing, troubleshooting of Alcatel-Lucent Genesys CTI and system integration between CRM
Support test strategy/plan/process and training plan, deliver and support the integration test process;
o Managing Service Provisioning Interface of Huawei iManager N2000 UMS, BMS, via. Northbound TL1;
o Experience in implementation and integration of Comptel solution (previously called Axioss) provisioning module
(service order management -O2S, provisio