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Integration Engineer (Expert)
What would you like to get out of Telcoprofessionals.com?
Professional Environment, Ability to connect with like minded professionals , Expand network for next job, Looking for employees
Professional Background/Education eg. BSS/OSS
At Alcatel-Lucent as a Sr. Product Support (GPS) Engineer
Specialities: GSM, Femto, Femtocell Technology, Small Cells, UMTS Networks, Mobile Telecommunications, WCDMA, Testing, International Support, Access Networks, Product Verificiation and Feature Testing, TR69 CPE WAN Management Protocol, QoS analysis, KPIs, Wireshark, TEMS
- SC Management System Operation and Maintenance Activities (SNMP, TR-069)
- Troubleshooting to help overcome issues
-Alcatel-Lucent 5580 Home Device Manager(HDM), ACS for Zero Touch CPE configuration.
-Alcatel-Lucent 9353 Wireless Management System(WMS), UMTS WNMS based.
-Alcatel-Lucent 9360 Small Cell Solution.
-Alcatel-Lucent 9364 Metro Cell - Outdoor Small Cell.
-Alcatel-Lucent 9365 Base Station Router Femto.
At PiWorks as a Sr. SW Support Engineer:
C#, Visual Basic, Oracle, SQL, PL/SQL, ASP.net
At Vodafone as a RAN/NMC Quality Engineer:
RAN, BTS, BSC, NodeB, RNC, QoS of BSS part, KPI, SW developing via C#, M2000, statistical analyzing of NW performance, SQL coding, Unix scripting
Service Delivery Team - Integration Engineer (Expert)
April 2013 - Present
Femtocell Support Senior Engineer
November 2011 – April 2013 (1 year 6 months)Istanbul, Turkey
Analyzing end to end problems of the femto cluster and providing solutions or escalating the problem to the development team when necessary.Giving Level-3 support to the customers all around the world. Simulating and validating customer business cases and finding various engineering solutions using the Alcatel-Lucent Femto BSR solution.
* Brick 1200HS (Lucent Secure VPN Gateway and Firewall/IPsec)
* FGW( Femto Signaling Gateway)
* ALSM(Security Management Server)
* AAA(Authentication, Administration, Accounting)
* SR 7750 (Service Router)
* fBSR(Femto Base Station Router)
Sr. SW Support Engineer
September 2010 – June 2011 (10 months)
Installation, maintenance, problem solving of products and solutions. Applying judgment based on practice and precedence. Analyzing and solving problems which may involve multiple systems and can be of complex nature. Performing technical support activities and problem resolution on-site and/or remotely. Maintaining daily relationships with technical support organizations of operators and business partners, escalating issues when necessary. Following up release notes and other publications of components and if necessarily, upgrading applications/components proactively. Moreover working as a team leader in some situations and check on completion and/or quality.
RAN/NMC Quality Engineer
October 2006 – Augus