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Alejandro (Paco) Ramirez Neira is a Sr. Executive with 25+ years of experience with standout success managing global companies for growth and profitability, proficient in strategic planning, startups, turnarounds, global business development, P&L management and complex or conflict operations.
In their last corporate and global roles, he was Global Head of Strategic Programs and Professional Services at Syniverse Technologies in USA, Interim President of SatCom Technologies in USA and Chief Operating Officer at Emerging Markets Communications (United Nations Telecommunications contractor) in USA and Germany, addressing Global Business, Operations, Customers Services and Supply Chains in 200+ countries.
He held a number of Regional positions in LATAM, serving the BBC-British Broadcasting Corporation in UK, Tata Communications in USA and, previously, a number of senior roles at Telecom Argentina, including Cross Company Programs Director, IT Director, Re-Engineering Director and Controller, including temporary assignments at France Telecom and Telecom Italia.
Early in his career, he was Organization and Re-Engineering Manager at Techint, Strategic Planning Manager at Ernst & Young and Pre-Sales Engineer at Alcatel.
From Decision Making, a Global Biz & Tech Company, he was dedicated to the Entrepreneurial Development, addressing and participating in several startups and turnarounds of Global Business related with Telecommunications, Media and Technology. He also was Due Diligence Advisor and Investment Funds Board Member as well as Founder and CEO of several companies
Alejandro is European and has lived and worked in: Argentina, Australia, Chile, France, Germany, Italy, Spain, UK and USA, holds a Doctorate in Management, a Master in Strategy and a BS in Business Organization Engineering. He is a certified Executive Coach, he is fluent in English and Spanish and has working proficiency in French and Italian.
Previous experience 1
DECISION MAKING – USA & ARGENTINA (privately held Biz & Tech Company) 2006-Present
Entrepreneurship, Start-Up and Turnaround of Global Business related with Telecom, Media and Technology
Due Diligence Advisor and Investment Funds Board Member
Aggregator of Value Added Services for Mobile, Fixed Lines Operators & Large Enterprises
Founder and CEO of the first company of Argentina dedicated to offer loans via Internet
Founder and COO of 6G Communications, Telecommunications Company focused on the 2 million Unions affiliates
Previous experience 2
SYNIVERSE TECHNOLOGIES - USA (Privately held company dedicated to mobile communications) 2010-2104
Global Head of Strategic Programs and Professional Services
Business Architecture and Value Engineering program development, focused on the positioning of the offering at customer’s C-Levels, in order to leverage an annual growth of USD 10M+ in recurrent revenues
Business Consulting Services leadership, focused on Consultative Selling activities and Closing of complex business with large mobile groups like: Vodafone, Telefonica or America Movil
Big Data practice development in order to support Real Time Marketing, QoS and Customer Experience ventures
Global Operations Outsourcing for 12 properties of Telefonica Group
Previous experience 3
EMERGING MARKETS COMMUNICATIONS – USA & Germany (United Nations telecomm. contractor) 2006-2008
Chief Operating Officer & Interim President of SatCom Technologies
Member of the Board, recruited to be the COO, position assigned until that moment to the Founder.
President of SatCom Technologies for the Development and Manufacturing of satellite equipment.
Turn around a growth, but under performing company, supporting business growth from USD 10M to 40M, Direct Costs reduction up to 8% and Operational Costs reduction up to 15%..
Global operations, customer services and supply chains management in 160 countries through 10 Regional Support Centers in: USA, UK, Germany, UAE, Argentina, Russia, Kazakhstan, Kenya, Senegal and Thailand, 1 teleport in Germany (that formerly belong to Deutsche Telekom) and 1 teleport in UK (collocated in ATT installations).
Start Up of an Anti-Nuclear Data and Disaster Recovery Center in Germany in 3 month.
Pre-Sales coordination with the objective of closing annually USD 60 million of new business
TELECOM ARGENTINA (USD 3 billion public PTT operated by Telecom Italia and France Telecom) 1994-2005
Cross Company Programs Director, 2003-2006
Director of the program for the convergence of fixed and mobile businesses, and the implementation of SAP, reporting to Telecom Italia. Included temporary assignment in Italy
Executive member of Sarbanes-Oxley Committee
IT Director, 2002-2003
Turnaround of the Information Technology department of Paginas Amarillas (phone directories company).
Transformation from a decentralized scheme of 9 companies into an IT Shared Service Center model.
IT department transformation in order to reduce the delay of business requirements from 120 to 20 days
Broadband Manager, 2001-2002
Startup of broadband services in 1 year with the objective of reach 100.000 customers yearly.
Call Center Manager, 2000-2001
Organized the long distance pre-subscription call center in order to support 100.000 subscriptions monthly
Business Process Reengineering Manager, 1997-2000
Business Process Reengineering and Change Management needed for the market deregulation. Involved the responsibility for 200M dollars of projects between Argentina, Australia, France, Germany, Italy and Spain (with temporary assignments in those countries), including the management of a project team of 500 professionals and the transformation of 2000 positions.
Customer Care migration from 46 commercial offices to 6 call center and 3 back offices with savings up to 25%
Operational Controller, 1995-1997
P&L responsibility of a business unit of USD 500 million and 550.000 customers, achieving a decreased of 18% of Operational Costs due to the consolidation of 3 former business units
Project Manager, 1994-1995
Instituted the first holding scorecard reporting to France Telecom. Included temporary assignment in France.
Specialties / Skills
Alejandro (Paco) Ramirez Neira
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