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Huawei Technologies Pakistan Pvt Ltd
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Professional Background/Education eg. BSS/OSS
Technical Support OSS Engineer at Huawei Technologies Pakistan Pvt. Ltd.
March 2008 to Present
Currently working in Huawei Pakistan Technical Assistance Center (TAC) Islamabad as BSS M2000 Engineer (OSS Engineer) to provide Technical support regarding BSS M2000 issues to 2G (GSM O&M ) UFONE,CMPak,WARID & Mobilink GSM & 3G (CDMA) projects of Pakistan Telecommunication Corporation Limited (PTCL) and World Call Pakistan.
>Main Responsibilities include
Corrective and Preventive maintenance & troubleshooting of iManager M2000 (SUN Microsystems with Sybase Huawei’s server for Centralized Network Management), Solaris 8/10 & Sybase 12/15.
Troubleshooting of NE disconnection and southbound/northbound interfaces.
Synchronization of missing Performance data on southbound & northbound.
Configuration of different types of Northbound interfaces like, Alarm Streaming & Performance File interfaces.
M2000 software version and Patch up gradations.
> Taking various kinds of backup on magnetic tapes like Operating System, Static and Dynamic Backup.
Coordination with Huawei’s HQ GTAC and R&D for advanced level issues.
Installations of NEs Mediation/M2000 adopters.
Monthly Health check of M2000 server through OMCAutoStar Healthcheck tool & performing Healthchecks before major events like Ramdan/EID etc.
Creating/registering, unregistering & querying of the Performance Measurement (KPIs) Tasks/counters.
Monitor and manage the system processes, database usage & average CPU usages of the servers & measuring the current equivalent NE Management Capacity of the servers.
Cut over of NEs from one server to another.
Changing the Time Zone/DST of the servers every year.
Closing of Trouble Tickets according to defined SLA.
Delivering Trainings regarding M2000 to the Customer’s Engineers.
BSS Engineer at Huawei Technologies
October 2007 – March 2008
>Worked as BSS Shift Engineer in HUAWEI on the project of Managed Services (OMC) of PTCL CDMA
Phase II Project.
Main Responsibilities included
Worked in OMCR to monitor alarms & solve Level –I issues. <br> To move and manage the field Engineers to the sites. r> To provide OMCR related support to the field Engineers for corrective & preventive maintenance.
Health check of CBSCs through MAINEX (Huawei’s Health check Tool).
Closing of TTs & handling