With a solid reputation for delivering significant results by:
- REDUCING complexity, cost and time to market
- IMPROVING efficiency, profitability, competitiveness, customer loyalty and retention.
Passionate about successful delivery and having fun with high integrity and a lead-from-the-front attitude - a visionary who builds high-functioning teams focussed on the outcome. Specialist in multi-cultural, multi-disciplinary environments where significant ambiguity and/or political dimensions exist and there's a need to get results FAST:
Some career highlights:
> Built an IT solutions company from zero to £15m in 3 years
> Delivered, from scratch, two large programs for Google, the first focussed on Americas / Pacific region, the 2nd covering EMEA, both delivering >$5m/mth of value
> Saved an African mobile operator $10m in 4 weeks
> Delivered a World Bank funded "3 year programme" in 11 months for an African Gov't
> Transformed various key operational areas of BT to make them much more efficient/competitive
> Managed £10m+ offshoring activity for large EU telco operator
> Closed $35m OSS/BSS deal with EU telco
> Closed £2m deal with UK mobile operator in 10 weeks
Proven experience in designing and implementing complex Social Media strategies for a variety of clients and markets. Proven expertise in Social Media & face-to-face networking environments - have a look at the presentations below!
Specialties: Building and managing teams, projects, programmes and companies from scratch to steady state by developing and implementing clear vision and strategy. Developing new products, solutions and processes to solve issues and maximise market opportunities. Rescuing failing projects and motivating teams to achieve exceptional results through clarity, action and a lead-from-the-front style characterised by an energetic, enthusiastic and plain speaking approach.
Previous experience 1
Interim Tx Programme, Lead Architect, National Grid, UK
From Aug 2012 - Present
Leading the recovery (from a technical perspective) of a delayed programme to replace the system that manages the entire UK transmission power grid. The current system goes “end of life” in 2016 and needs to be replaced in good time to ensure continued 99.997% uptime (or better). Phase 1 is requirements gathering for a technically complex real-time system with millions of data points that must be ported to a new hardware platform with completely new code – v10.1 to v17.x or later. Leading a team of Business Analysts and Solution Architects to try and get back on schedule.
Keywords: SCADA, Telecoms, Infrastructure, EMS, Power, Project, Programme, Architect, Manager, ITIL, NERC-CIP, 99.999%, Data Centre, Design, Security, High-Availability
Previous experience 2
Telecoms Transformation Consultant, Adam Smith Int’l, Nigeria
From July 2011 – Aug 2012
The complex telecoms network and SCADA system that monitors and manages Nigeria’s power network was not fit for purpose and needed transformation ready for privatisation.
Reporting to the Ministry of Power’s Executive team, the objective was to create a short/medium/long-term transformation plan to stabilise and transform the current network to a level that would ultimately be compliant with “best practice” for a network of this size and complexity, taking advantage of new M2M, satellite and cellular technologies, but also re-using as much of the current asset-base as possible.
Keywords: SCADA, Telecoms, Nigeria, M2M, 3G, Satellite, SDH, Microwave, Infrastructure, Power, Project, Programme, Architect, Manager, Design, Strategy
Previous experience 3
Datacentre Decommissioning Program Manager, Google, EMEA
From Jan 2011 – June 2011
Established, from scratch, all aspects of a new decommissioning program covering Europe, Middle East and Africa. Decommissioning (without disruption to operational services) routing and data hardware from live datacentre environments for redeployment/disposal. Negotiated, designed and managed all aspects of logistics, warehousing, warehouse management system and trained/managed a team of engineers covering an region from Portugal to Russia and Finland to South Africa. Within weeks we were handling upto $5m/week of equipment for redeployment, repair or disposal.
Keywords: Google, Data Centre, Warehouse, Logistics, WMS, EMEA, Decommissioning, Infrastructure, Project, Program, Manager, Budgets, Zero-Error, 99.999%, Europe, Middle East, Africa
• Board-level leader with an enviable track record of delivering projects and creating value.
• Deep knowledge of IT, Telecoms, Utilities – Infrastructure, Processes, Systems & Operations.
• Prince 2 Practitioner, ITILv3 with end-to-end Design, Analysis, Strategy & Transformation skills.
• Specialist in start-ups, rescues and environments with uncertainty, instability or ambiguity.
• Compelling communicator who rapidly builds trust, rapport & high-functioning teams.
• Broad cultural experience – Europe, Middle East, Africa, India, North America.
• Expert in social media communication strategies to engage, build and retain customers.