Member Type: Individual Profile
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Location (City, State)
Global region are you based in? For example Eastern Europe, Asia
Do you work for a
What is your current job title?
Key Account Manager
Which of the following areas are you most interested in?
What would you like to get out of Telcoprofessionals.com?
Professional Environment, Ability to connect with like minded professionals , Expand network for next job
Professional Background/Education eg. BSS/OSS
Act as primary point-of-contact for Client.
Plan and prioritise personal sales activities and customer/prospect contact towards achieving agreed business aims.
Plan and manage personal business portfolio/territory/business according to an agreed market development strategy.
Assists in strategy development.
Manage product mix and pricing according to agreed aims.
Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimise quality of service, business growth, and customer and satisfaction.
Use customer and prospect contact activities tools and systems, and update relevant information held in these systems.
Plan/carry out/support marketing activities to agreed timescales, and integrate personal sales efforts with other organized marketing activities, eg., product launches and promotions.
Respond to and follow up sales enquiries using appropriate methods.
Monitor and report on market and competitor activities and provide relevant reports and information.
Record, analyse, report and administer according to systems and requirements.
Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.
Attend and present at external customer meetings and internal meetings with other company functions necessary to perform duties and aid business development.
Attend training and to develop relevant knowledge, techniques and skills.
Adhere to health and safety policy, and other requirements relating to care of equipment.