Member Type: Individual Profile
Networks: Value Added Services
Profile Views: 230 views
Contacts: 1 friend
Location (City, State)
Global region are you based in? For example Eastern Europe, Asia
Do you work for a
Company or Personal Website
What is your current job title?
Sales & CRM Deputy
Which of the following areas are you most interested in?
Value Added Services (VAS)
What would you like to get out of Telcoprofessionals.com?
Ability to connect with like minded professionals , Expand network for next job, Looking for employees
Professional Background/Education eg. BSS/OSS
EDUCATIONAL BACKGROUND :r>
Educational field :<br> Applied physics (solid state), Bachelor’s Degree, Shahid Beheshti University, Tehran.<br>
Educational Courses :r>1. In the field of Tire & Automotive :
• Rubber Technology course at I.C.I. INDIA (I.C.I. Agency in U.K.)
• Tire design course lectured by Russian professors of Tire Research Institute (T.R.I. Moscow) at Iran Industry Engineering & Research Company.
• Tire design course using Finite Elements Method at Iran Industry Engineering & Research Company.
• Quality Management Auditor training course (ISO 9000) Iran Industrial Management Organization ( in accordance with : German TUV Co.’s educational courses )
• Introductory course to SAPCO Audit & Quality Assurance checklists (at SAPCO )
2. In the field of Sales :r>• Sales Management Psychology (organized by agency of American Brian Tracy Institute in Iran )
• Sales Engineering & Face-to-Face Sales (at Iran Industrial Management Organization).
• Sales/ Marketing training courses (by: Paktel/Millicom representative in Taliya)
• CRM/Customer Services in GSM Networks (in Taliya)
• CCM training course ( in accordance with : ISO10018 )
• Contact Centre Excellence training course (by: Ted Marra from Kavaq Co. in Dubai)r>• Customers Define Success training course (by: E learning group from Etisalat Academy)<br>
3. In the field of Computer & Telecommunications :
• Introductory & advanced Computer Aided Design (AUTOCAD) Introduction to Cosmos, Photoshop, CorelDraw, Windows Microsoft Office, SPSS, Project Management, etc.
• Wireless Networks & Mobile training courses (GSM : Global System for Mobile)r>• Some training courses about familiarity with telecommunication systems and networks
>• Some training courses about familiarity with new telecom. services like VAS & specially IPTV<br>
4. In the field of Foreign Language :
• Completion of seven semester of English language from pre-Intermediary to advanced level at Language Training Center of Iran Industrial Research Institute (affiliated to Ministry of Industry).
• Completion of eight semester of English language at National Language Institute in Tehran.
5. In other fields:
>• Completion of two separate educational courses at Tehran Technical Institute & Electronics Institute. The course was entitled: “Course on Principles & Functioning of Ele