Member Type: Individual Profile
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Location (City, State)
Global region are you based in? For example Eastern Europe, Asia
Do you work for a
Telecom Industry Vendor
Applied Satellite Technology
What is your current job title?
Which of the following areas are you most interested in?
Value Added Services (VAS)
What would you like to get out of Telcoprofessionals.com?
Professional Environment, Ability to connect with like minded professionals
Professional Background/Education eg. BSS/OSS
Sales - Negotiation - Closing - Business Process Analysis - Troubleshooting - Marketing - Market Research - Presenting - Attention to Detail - Customer Satisfaction - Tenacity - Teamwork - Offshoring - Outsourcing - Telecomms - IT literate - Ex Computer Systems and Communications Engineer - Sense of Humour - Delivering Value Add - Creating Empathy & Trust quickly with clients - Earning good money and enjoying spending it.
Satellite Telecommunications - VSAT
( Telecommunications industry)
August 2008 – Present
Client Partner Manager
Compel - a 2e2 company
(Public Company ; 1001-5000 employees ; Information Technology and Services industry)
May 2007 – March 2008 ( 11 months)
Client = British Telecom
Reporting to:- Director of Professional Services.
Achievements:- Developed, implemented, owned and delivered the business & marketing plan to increase IT based Professional Services revenue from all lines of business (both sell-through and sell-to) to all business units of BT (Design, Operate, Retail, Wholesale, Global Services & openreach) based on my extensive knowledge of BT, it's business, processes, strategy, structure and client relationships.
Marketed and sold a managed service, part of a unique initiative utilising Oracle 10g. Within this £21m cost saving programme, a datacentre energy, cooling and the introduction of new IT server systems and carbon footprint analysis also done which is achieving massive cost reductions in opex & capex for BT
Won £350k of PS business from BT Openreach's Engineering Workforce Management Programme.
Sales, Marketing & interim Product Manager for Microsoft Dynamics CRM
Senior Account Manager
(Public Company ; 10,001 or more employees ; Telecommunications industry)
April 2004 – April 2007 (3 years 1 month)
Client = British Telecom
Reporting to:- European Sales Director
Achievements:- Found and closed £5m+ of off-shore & onshore business per annum. Improved BT Retail's business process metrics:- (Lead-to-Cash, Fault-to-Repair, Concept-to-Market).
Example Projects won:-
Design, Development and Support of BT Field Mobility solutions - BT openreach & BT GS
Headed Test Services Steering group (strategy, process, delivery) - Client = OneIT
White label ling of Security Services - Client = BT GS & their corporate accounts
Evaluation of CRM (contact management) systems, suppliers and create sell-through (channel) / SI opportunities
Business Process Analysis & BPM services for BT Retail, Wholesale and working with Accenture
Partnering with BT's