Expertise: Business Consultations, Market Research & Analysis, Marketing, Sales (Channel Networking/Corporate), Business Development (International & Domestic) with Techno Commercial Knowledge, Process Management, Financial Planning’s, Company Mergers.
==> An astute & result oriented professional with extensive Marketing and Sales with Process Management experience in spearheading Business Development and operations, Product Solutions, & CRM with profit accountability across Telecom/ISP, VOIP & BPO sector.
==> A keen strategist with expertise in managing entire operations with key focus on top & bottom line profitability by ensuring optimal utilization of resources.
==> Capable of managing & leading teams for running successful process operations & experience of developing procedures, service standards for business excellence under multiple delivery models right from complete offshore to a mix of offshore and onshore models.
==> Proven skills in overseeing transitions of new projects (right from Contracting to Steady State operation to reverse transition).
==> A highly versatile proactive leader with a passion to deliver, extensive managerial skills, natural ability to identify and capitalize upon opportunities to maximize performance and optimize company profits