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NEO RANO (Radio & Access Network Operations) Klang Valley (KV2)
Troubleshooting of breakdowns of Base stations(BTS), microwave links, fibre links and major trunks (region-to-region links) 2G & 3G
Troubleshooting of MOTOROLA BTS’s, microwave- QUADRALINK Q7, GLOBESTAR G15, MICROSTAR M15, SPECTRUM and SDH SIEMENS and fibre PANDACOM and SIEMENS equipments.
Troubleshooting of leased lines breakdowns.
Troubleshooting of AC/DC power and rectifiers faults (EXSEL and ELTEK)
Troubleshooting of switch BALUN and DSX connections.
Troubleshooting of traffic/coverage problems.
Auditing of new and expanded sites.
Calibration of MOTOROLA radios (TX and RX) and Generic Clocks(GCLK) for MCELL6,INCELL and HORIZON.
Calibration of microwave HARRIS equipments.
Expansions of radios.
Recabling of faulty E1’s.
Constant handling and replacing of PDH,SDH and BTS parts.
Software upgrading for GLOBESTAR G15 at site.
Measurements and rectifications of transmit and receive values for BTS,PDH and SDH equipments.
Troubleshooting and replacing of PDH Indoor Units and Outdoor Units (Rooftop & Guidemast)
Constant use of BTS and SDH related softwares.
Carrying out work orders and work permits as and when required.
Capturing of microwave alarms at site and clearing them.
Capturing of safety issues at sites.
Constant handling of test gears for BTS,PDH and SDH equipments ( Signal Generator, Frequency Counter, Power Meter, Wattmeter, Wiltron VSWR meter)
Conduct training for proper usage of Power meter (HewlettPackard and Marconi)
Updating site access and informations.
Preparations of link and site info for new sites to other techs.
Preparation of format and schedule for battery load testing for sector sites.
Leading team of field technicians responsible for BSS 2G/3G & TX(PDH/SDH) Maxis cellular network in Klang Valley(KV2) O&M
Ensuring all SLA’s are met as per KPI for all level faults
Ensuring all complaints from VIPs/building owners/tenants are dealt with
Ensuring smooth flowing of major special events (ACM, New Year’s Eve, Akademi Fantasia, General Elections etc) in terms of readiness and O&M
Involved in dual-band projects as KV2 rep
Involved in Ericsson 2G swap as KV2 rep
Conducting technical trainings – Ericsson 2G BSC Training, Q7 Training, HNM
Ensuring resolution of access, LOS, vandalism, by liasing with PAM,TE,PMIG,CEM,NMC,NE
Ensuring sufficient resource available at any time 24-7 for attending to O&M faults in KV2 (Scheduling)
Preparing significant reports for higher management upon major outages
Preparing & submitting weekly, monthly and yearly reports on Fault Management performance in terms of KPI, job-scope, equipmen