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KDM Telecommunications Limited
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Professional Background/Education eg. BSS/OSS
Thorough knowledge of analysis, process / enterprise modelling, and documentation. B2B and B2C strategies, including business / component / deployment models (helicopter and view). Using, for example, Unified Modelling Language (UML) – Use case, sequence, activity and collaboration diagrams, along with ‘As-Is’ and ‘To-Be’ Enterprise, Concept and Data Models,
Detailed end-to-end, (gap), analysis of enterprise telecommunication services for Tier1 and Tier 2 telecommunication, software and logistics companies. This has included, but is not limited to, Service Delivery (Bearer Services, Applications, End User Devices), ancilliary support systems, operational support systems, customer / partner relationship management (CRM/PRM), Sales and Provisioning, Financial Management (Revenue Management, Financial and Asset Management, Materials Management, collections and fraud management, and Revenue Assurance), Pre- and Post-Paid Billing (Billing, Rating and Mediation, Interconnect and online billing, CAMEL and TAP3)
Extensive experience of analyzing / documenting business rules, process optimisation and integration, and producing IT landscapes based on, for example, eTOM, to support Software Development Lifecycles (SDLc), system and application audits, the integration and/or merging of services, products and applications.