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AssuringBusiness Pte Ltd (recently merged with Symmetry Solutions Ltd)
April 2009 – Present
Innovating and delivering effective and efficient Business Assurance solutions and services across the Revenue Assurance, Fraud Management and Receivables Management domains:
BAware™ Human Capital sand HR services including specialised training and development.
BAdvised™ Consulting and advisory services in all aspects of organisation, operations and technology.
BAdept™ Right-sourcing/managed services; whole or partial teams and operations, on- or off-site, and/or recruitment.
BAssured® A complete range of Business Assurance technology solutions and services.
President, Asia Pacific
July 2006 – April 2009
A General Manager role, establishing APAC as a separate regional entity within the business (organisation, operations, P&L etc) and overseeing 5 times increase in regional revenues; through acquisition and by driving significant organic growth. Responsible for all aspects of regional operations including sales and account management, delivery/implementation, professional services, managed services, support, administration, P&L.
Director of Business Development, Asia Pacific
April 2005 – July 2006
Developing relationships and commercial frameworks primarily in the Communications sector and Security fields across APAC, but also developing strategy for product expansion into the Finance sector. Driving sales opportunities in co-operation with regional sales team and HQ functions, partner development. Azure acquired by Subex in 2006.
Director of Fraud and Security Management
April 2004 – March 2005
Leading a cross-functional team to design, promote, direct and implement a challenging strategy to make Energis the pre-eminent provider of secure solutions to its chosen markets and an excellent example of security management application in a business environment.
Senior Fraud Manager
November 2002 – March 2004
Establishing and leading the Fraud Value Initiatives team to optimise the return on investment in fraud management infrastructure and drive continuous improvement to company and fraud management operations. Also leading specialist operational teams including e-commerce/card not present (CNP) and mail-not-received (MNR/Intercept) fraud.
Founder and Commercial Director
October 1994 – November 2002
Founding Director of FML - specialists in the provision of revenue assurance, fraud, security and risk management services to the global communications industry (service providers,