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Previous experience 1
June 04 to Date - Norway & Denmark
Project Manager and Functional Architect for Telenor Mobil’s Nordic mediation. This key system handles network usage data and augments it with customer and network data from the Business and Operational Support Systems before formatting, delivery and reporting to a number of BSS and OSS systems.
I was approached initially to manage the introduction of prepaid traffic into Telenor’s Geneva billing system. Following on from this I designed and implemented a significant new data stream to bill Telenor’s roaming partners and service providers. This needed a full appreciation of Telenor’s business and system requirements and to provide clear designs for Comptel, the software vendor. This was implemented on time, within budget.
After Telenor’s acquisition of the Danish operator, Sonofon, I was assigned as the Technical Project Manager and Architect, tasked with integrating this subsidiary’s mediation functionality. This was successfully completed ahead of schedule and within budget. It quickly delivered reduced operational costs and faster time to market; whilst also improving scope and flexibility by allowing for the introduction of pan-Nordic products.
Following Comptel’s purchase of EDB4Tel, I was tasked with making the business case to migrate the entire mediation platform to their EventLink platform. After productive negotiations with the vendor, this strategic project was approved and I was appointed Project Manager. This required a complete review of the system with the vendor to replicate the existing functionality on an entirely different platform. The implementation necessitated the collaboration of internal and outsourced teams to deliver it successfully into production.
• Introduced roaming, service provider and prepaid mediation as part of Telenor's billing migration.
• Merged Telenor9;s Danish subsidiary’s collection & mediation with their Norwegian systems.
• Implemented Near Realtime Roaming (NRTRDE) functionality to meet the GSM Assoc. requirements.
• Project Managed the successful migration of Telenor's Norwegian and Danish mobile mediation systems to a newer, more efficient hardware and software platform. These systems process over 100m records with combined daily revenues of over €6m.
Previous experience 2
Sunrise Communications AG
IT Environment Manager
June 03 to May 04 - Switzerland
I was responsible for the management and administration of a set of test environments. This involved mediating between the business, production, test and development departments to ensure that stable, well-tested software was successfully delivered. I was also tasked with analysing my department’s technical processes and business procedures.
• Ensured the successful delivery of several stable software releases to production.
• Led a project to design and implement improved working procedures which resulted in improvements in accountability and efficiency.
Previous experience 3
American Management Systems Ltd (Since acquired by CGI Inc)
July 01 to May 03 - Norway
I was assigned to work on the implementation of a best of breed billing system for Telenor. My main role was developing the functional design of the mediation system. Additionally I managed any desired modifications to the system with other project teams and the software vendor. The process ranged from the initial analysis and estimation through to the design and implementation of the change.
As a result of the above work, I designed and implemented the mediation system for Telenor’s Swedish virtual network operator, djuice.se. I completed this project successfully, in parallel to my other Telenor responsibilities within the tight timescale of four months.
October 99 to July 01 - Germany & USA
My first role with AMS was working on the development of a telecoms customer care & billing system (AMS’s Tapestry) for Arcor (a subsidiary of Vodafone) in Düsseldorf. I was also involved in adding GSM (mobile) billing capabilities to produce a convergent system.
As a result of my experience in Germany, I was assigned as a Subject Matter Expert for the implementation of a telecoms billing system, (Tapestry), for Bell South in the United States. My role was to manage the planning and testing activities, coach and train the AMS project team and set the operational priorities.
• Successfully designed and implemented the mediation system for Telenor’s Swedish MVNO, djuice.se.
• Ensured the success of Telenor’s first migration from its legacy mainframe billing system
• Supported the first two implementations of AMS’s Tapestry system in Germany and USA.
Specialties / Skills
I have first hand experience and a proven track record working within the systems and business aspects of the telecoms fixed wire and mobile markets as they apply to Europe and North America.
Design and Implementation
I have successfully designed and implemented a number of systems. I have also produced architecture for component systems through to high-level architecture encompassing multiple systems.
Project Management and Team Leadership
I have project managed client and vendor teams of up to 20 people setting their priorities, objectives and guiding them on a daily basis. I have also provided the IT Director and steering committee with clear and accurate status reports to enable them to be up to date with progress and developments as quickly as possible.
I have on numerous occasions achieved working tasks and targets against the odds through the highest levels of commitment and application. This is also reinforced by my dedication in successfully obtaining an honours degree in the Executive MBA course I funded myself and completed whilst also working full time.