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Kockhav Yair, Sharon
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Professional Environment, Ability to connect with like minded professionals , Expand network for next job
Professional Background/Education eg. BSS/OSS
SummaryEditClick to add a video, image, document, presentation...Select from a list of optionsRe-order
Experience with taking overall responsibility for large and small, complex and technical Billing, Enterprise, project and program life cycle management including:
Sales support, Contractual commitments, Budget management, Scope definition, Business to SW requirements, Systems analysis, SW development, QA, Delivery, Implementation, Production operations and Product vision.
Customer facing and customer management of various US, Canada, UK, Spain, Latin America, Global and International customers.
Sense for up sales and further business opportunities.
Self-starter, leader, assumes responsibility and looks at the 'big picture' as well as the details.
Experienced working in execution oriented start-ups and large organizations while customizing and employing various processes according to needs.
Information Systems engineer, curious, self-motivated, self-learner with analytic skills and Object Oriented SW development hands on expertise.
Matrix manager and team player with interpersonal approach. Aiming to transform scattered inbound and outbound stake holders into synchronized targeted team.
Encourage team members to grow, assume responsibility, become business and technical authorities.
Technically profound in:
Python, SQL, Billing Systems, Ordering, Customer Care, BSS and Revenue Assurance (RA), TMF Standards and Business Processes management (BPM).
Billing Support Production ManagerEditClick to add a video, image, document, presentation...Select from a list of options
2013 – 2014 (1 year)Madison, Wisconsin Area
On site Tie 2 production shift Governance for U.S. Cellular® upgrading to Amdocs Enabler (TC)
Set daily priorities and work plan with Revenue Assurance, Business, QA, Tier 2 and Tier 3.
Manage Risks and Mitigation activities.
Develop Methods & Procedures and SQL scripts for handling root cause of production issues.
AtanooBusiness Change ConsultantEditClick to add a video, image, document, presentation...Select from a list of options
2011 – 2013 (2 years)
Perform IT Road Map project in Telekom Slovenija to transition from three architectures into single one.
Lead complex requirements management pilot for Verizon Enterprise Business PMO, Business Processes and Data Management.
Tracking Business Processes and identify gaps with Technical Functionality using ATLooks Studio.
Analyzing IT Architecture change. Identify Business Targets, KPI's, Impacted Business and IT elements, Systems