Member Type: Individual Profile
Networks: Middle East
Profile Views: 397 views
Contacts: 0 friends
Location (City, State)
Global region are you based in? For example Eastern Europe, Asia
Europe, Middle East, Africa, CIS, Emerging Asia
Do you work for a
What is your current job title?
Director Analytical Marketing Unit
Which of the following areas are you most interested in?
Middle East & African Market
What would you like to get out of Telcoprofessionals.com?
Professional Environment, Ability to connect with like minded professionals , Expand network for next job, Looking for employees, Looking for sales contacts, Experimenting in the Web 2.0 world
Professional Background/Education eg. BSS/OSS
Analytical CRM,Customer Intelligence and Datamining Projects
Design and follow-up of Loyalty and Retention Programsr>Project Management and Team buildingr>
Reduction of voluntary customers’ disconnections and retention cost. Design and deployment of one to one real-time retention process.
Design and optimization of cross-selling and up selling campaigns in order to extend customer lifetime and increase ARPU
>Decrease of bad debdt based on a segmentation of the customer base which allows to tune the credit scoring and detect patterns of payment-behaviour