SAN FRANCISCO, July 11, 2013 /PRNewswire/ -- Salesforce.com (NYSE: CRM), the world's #1 CRM platform (http://www.salesforce.com/), today accelerated Salesforce Marketing Cloud leadership with new Radian6 social listening coverage in China and Russia. For the first time, global brands will be able to comprehensively listen to conversations and engage with people on the most popular and widely adopted social networks in these countries, including Sina Weibo and VKontakte (VK.com). With the new social listening coverage, marketers will be empowered to identify sales leads, discover advocates, uncover social influence, track sentiment and more through Radian6, the #1 social listening application.
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Salesforce Radian6 – First Authorized, Real-Time Social Network Listening Application in China and Russia
The new Radian6 listening capabilities on the leading social networks in China and Russia accelerates the global leadership of the Marketing Cloud. Now, brands will be empowered to connect with their customers, employees and partners in entirely new ways. With the addition of Sina Weibo and VK.com, Radian6 will be the first authorized application to provide comprehensive listening of public social media conversations in China and Russia in real time. Not only will marketers be able to manage their own brand pages, but they can also monitor all of the public social conversations across each of the networks.
Salesforce Radian6 Ecosystem Empowers Global Marketers To Turn Insights Into Action
Radian6 has a large and comprehensive partner ecosystem, which brings together 14 of the industry's leading social analytics vendors to help marketers turn glean valuable insights from conversations across the web, including Sina Weibo and VK.com. Radian6 customers can access sophisticated analytics that enable them to identify sales leads, implement natural language processing, detect trends for any topic or keyword and uncover social influence and sentiment in 22 languages, including Mandarin Chinese and Russian. In a few clicks, companies can select multiple analytics services to create a dashboard that delivers a single social snapshot of their company using the analytics that are most valuable to their specific business.
Customer Success with Salesforce Marketing Cloud – The #1 Social Marketing Application
The Salesforce Marketing Cloud offers the leading social media marketing solution for social listening, powered by Radian6, social publishing, powered by Buddy Media, and social advertising, powered by Social.com™. Together, they form the #1 social marketing solution for transforming how customer companies market in the social and mobile era. Today, 55 of the Fortune 100 are using the Marketing Cloud. Consumer brands such as Ford and Unilever, as well as global media agency network Omnicom Group, are among the forward thinking organizations currently leveraging the industry's #1 social marketing suite to transform their marketing for the social era and make better business decisions.
Salesforce Radian6 monitors more than 650 million sources globally in 22 languages, including the Twitter Firehose of 400 million tweets per day. It was named a "leader" and "most innovative" vendor in independent research firm Forrester Research, Inc.'s "The Forrester Wave™: Enterprise Listening Platforms, Q2 2012."
Pricing and Availability
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