Arkadin Acquires Applicable to Enable Large Enterprises to Leverage the Power of Unified Communications as a Service

  • Posted by Fran Cator
  • September 7, 2016 3:19 PM BST

Expertise in UC, Voice Services, Global Networking, Data Security and Change Management positions Arkadin as a global force in deploying Cloud Microsoft UC services for Large Enterprises

LONDON, September 7, 2016 – Arkadin, an NTT Communications company, and one of the largest and fastest growing providers of Unified Communications and Collaboration services, announced today the acquisition of Applicable Ltd., a leading provider of Cloud Unified Communications and enterprise voice services with offices in Bristol (UK), Brisbane (AUS) and Houston (USA).

Applicable’s 12-year track record of success in building, implementing and managing cloud-based Microsoft Lync and Skype for Business for large enterprises will enable Arkadin to expand its global reach and bring the value of Unified Communications services to large and global companies. Applicable’s expert team already hosts more than 330,000 UC users through its ‘ISO/IEC 27001:2013’ certified global private cloud platform.

“The acquisition of Applicable is an important milestone for Arkadin to enable all businesses, from SMBs to the largest enterprises, to harness the full power of Unified Communications for greater workplace productivity,” said Olivier de Puymorin, Chairman and CEO of Arkadin International. “Our highly complementary portfolios and service strategies, coupled with shared cultural values and an aggressive vision for growth, present a huge opportunity for our global customers and partners to have the benefits of a private and fully managed cloud-based UC solution.”

While Applicable will continue to run its operations independently, the two companies will collaborate on product development and long-term strategic planning. With this acquisition, Arkadin strengthens its portfolio of UC solutions available to the Large Enterprise market by combining global UC & Telephony services supported by local presence. This offer supplements the existing portfolio centred on Arkadin Total Connect, a multi-tenant Microsoft Skype for Business hosted service. This service provides a fully integrated UC ecosystem with voice-enabled Office 365, audio/web/video conferencing and contact centre.

According to Thomas Valantin, Arkadin’s Chief Commercial Officer, “Arkadin and Applicable have been cooperating for some time and we have already demonstrated the value of our combined strengths in fostering voice-enabled Skype for Business solutions for large enterprises and for providing high quality experience and driving user adoption.”

“We are thrilled to be joining Arkadin and are certain it will benefit all stakeholders, including our talented workforces and current and future customers,” said Applicable Managing Director, Alan Baldwin. “Our combined resources and shared passion for enabling organisations to collaborate, will successfully deliver integrated Microsoft UC services that meet the essential quality of experience requirements of enterprise customers. Arkadin’s global telephony and local approach to service, together with Applicable’s expertise, offer customers a complete UC service.”

Arkadin and Applicable have achieved Microsoft credentials that recognise best-in-class experience in designing, deploying and delivering Skype for Business, including:

  • Applicable: Microsoft Gold Competency in Communications, Messaging and Hosting
  • Arkadin: Microsoft Gold Competency in Cloud Productivity and Communications
  • Arkadin: Skype for Business Launch Partner for New Meetings and Voice Services in Office 365

In addition, the combined NTT Communications/Arkadin entity was recently named a Challenger for ability to execute and completeness of vision in Gartner’s Magic Quadrant for Unified Communications as a Service, Worldwide, published 23 August 2016. Link to press release:

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