‘TelServ is turning the telecoms world on its head with NumbersOnline’ according to Vincent Peek and Marco Dunhof, CEO and CCO of the Dutch telecoms company TelServ. ‘This highly innovative portal with guaranteed security will secure a clear rise in turnover for carriers and resellers. We predict that the adoption and success of NumbersOnline will spread like wildfire as time goes on.’ Peek and Dunhof said of the basis for this ‘revolutionary step forward’: ‘TelServ’s partners using NumbersOnline will be able to immediately offer real-time support to their clients and provide them with essential information online – day and night, all year round, without supplier intervention.’
Own logo, own numbers, own pricing
‘Extremely important’ additional USP’s: 1) The partner can brand NumbersOnline with their own logo (white label). 2) The partner can easily add their own numbers to the portal. 3) The partner can independently upload their own pricing to NumbersOnline. Peek & Dunhof: ‘NumbersOnline is not just any end-to-end solution, it’s a total end-to-end solution. It offers full control over your own platform with your own branding.’
Another step forward
Alongside this total control, TelServ is taking ‘another step forward’ with NumbersOnline – Peek & Dunhof: ‘TelServ’s partners will be able to offer their resellers the same functionality they receive from TelServ. This means that downstream resellers will be able to implement their own logos and pricing. Each partner can determine how much functionality they offer to their resellers.’ TelServ believes that this ability to ‘pass on’ all the benefits of NumbersOnline will not only improve its partners’ basic service, but also raise the platform’s status.
NumbersOnline is an intelligent platform developed internally at TelServ. According to Peek & Dunhof, NumbersOnline will be the number-one portal in the telecoms world right from its launch. ‘Partners and their clients across the globe can rely on the portal for numbers in over 145 countries – the largest number that any single operator serves.’
Faster than ever
According to TelServ, partners and their clients can use NumbersOnline to meet the demand for DIDs and Toll-Free Numbers faster than ever. ‘The TelServ numbers are directly available worldwide through the platform and can be connected and routed live. Partners and their clients can carry out any changes independently whenever they wish.’
A handle on success
The current version of NumbersOnline is ‘only the beginning of a new future’, TelServ claims. ‘But our clients are already making use of a number of essential smart features.’
According to Peek & Dunhof, besides being able to take rapid action with NumbersOnline, partners can also use the online platform to maintain a permanent helicopter view, which gives them more of a handle on their clients’ success. ‘They can always see which numbers are available and which are in use, how they are routed and how much traffic is being generated. Monthly statements for invoicing purposes are also available through the TelServ online platform.’
While users are discovering, testing and implementing the first version of NumbersOnline, TelServ’s programmers are busily developing further functionality for the portal. ‘Not only does this help to secure a successful future for registered partners and clients, it brings that future closer.’
TelServ is not focusing on the end-user
TelServ and the NumbersOnline platform are explicitly not focused on the end-user. TelServ takes the view that, in fact, it is their partners who have the proper expertise and experience in-house to provide optimum professional service to end-users. NumbersOnline is a new tool for this purpose, says TelServ, but from today it is also an indispensable platform for perfecting and professionalising the service that partners offer their clients.
Help with legislation
Alongside the delivery of DIDs, Toll-Free Numbers and innovations such as NumbersOnline, TelServ also deals with the legislation around voice solutions across the world every day. This has provided the company with wide-ranging knowledge of the global telecoms industry, which clients can draw on for free. This sharing of knowledge allows them to quickly respond to the dynamics within demanding and fast-paced telecoms market.