Global Social CRM Software Market To Grow At A CAGR Of 38.1 % By 2019 : Radiant Insights

  • Posted by daisyri
  • July 20, 2015 10:57 AM BST
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TechNavio's analysts forecast the Global Social CRM Software market to grow at a CAGR of 38.1 percent over the period 2014-2019.

About Social CRM

Social CRM is an evolution of CRM, which uses social media services, techniques, and technology to enable organizations engage with their target customers. It is a business strategy, supported by technology platform, business processes, and social network, which helps to engage customers in a collaborative manner to provide mutual benefits to both parties. Social CRM has various applications including marketing, sales, customer services, social engagement with prospective customers, and social support to customers.

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Covered in this Report

This report covers the present scenario and the growth prospects of the Global Social CRM Software market for the period 2015-2019. To calculate the market size, the report considers revenue generated from CRM software, social CRM software, solutions, tools, applications, services, support, and maintenance.

The report also presents the vendor landscape and a corresponding detailed analysis of the major four vendors in the market. It provides a geographical segmentation of the market for 2014 and presents the details of the major drivers, challenges, and trends in the market. It also provides segmentations based on category, applications, and end-users in the market.

Key Regions

 Americas

 APAC

 EMEA

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Key Vendors

 Jive Software

 Lithium Technologies

 Oracle

 Salesforce.com

Other Prominent Vendors

  Artesian Solutions

 Attensity Group

 Bazaarvoice

 Demand Media

 Kana Software

 QuestBack

 Visible Technologies

 About Radiant Insights

Radiant Insights is a platform for companies looking to meet their market research and business intelligence requirements. We assist and facilitate organizations and individuals procure market research reports, helping them in the decision making process. We have a comprehensive collection of reports, covering over 40 key industries and a host of micro markets. In addition to over extensive database of reports, our experienced research coordinators also offer a host of ancillary services such as, research partnerships/ tie-ups and customized research solutions.

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Contact Details:

Michelle Thoras                          

Corporate Sales Specialist, USA

Radiant Insights, Inc

Phone: 1-415-349-0054

Toll Free: 1-888-202-9519

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