23 JUNE 2015 – Pioneering technology services company, telent Technology Services Ltd, has been awarded a three year contract by Network Rail (High Speed) Ltd to maintain the station management systems for three international stations along the High Speed 1 rail route. These include St Pancras International, Stratford International and Ebbsfleet International station, along with two engineering depots.
telent will maintain the station communications assets including customer information, help point and public address systems, access and security, local area and wide area networks, CCTV and station management systems on the Channel Tunnel Rail Link, a 109 kilometre high speed line linking London with the Channel Tunnel. The company will also provide a 24 hour presence at St Pancras International with a dedicated team of engineers available to ensure the maintenance and reliability of systems.
“telent’s strong engineering bias and rail industry credentials in both systems development and maintenance were important factors in our selection process,” said Kevan Collins, Property Works Manager at Network Rail (High Speed). “HS1 infrastructure is highly prestigious and we cannot afford any slip in standards. Our partnership with telent allows us to achieve our customer service and reliability targets.”
Reg Cook, Director of Asset Management at telent Rail said: “We’re delighted to be working with Network Rail High Speed 1 and supporting the UK’s high-profile international stations. With over 45 million passengers passing through annually, St Pancras is a busy, iconic London station and a major gateway to Europe. We are looking forward to playing our part in ensuring continuity for travellers. This contract is about applying technology to help reduce failure rates and increase asset reliability in the stations along the route. In addition our remote monitoring capability will enable proactive maintenance in order to ensure reliability and quality of service.”