SALT LAKE CITY, Sept. 4, 2013 /PRNewswire/ -- inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that several industry thought leaders are confirmed for its upcoming users' conference (ICUC 2013), which will be held October 8-10, 2013 at Westin Lake Las Vegas Resort.
Some of the dynamic speakers include:
For a complete list of speakers, view the ICUC agenda.
The speakers will present in a series of four role-based tracks. Each is customized for specific professionals within the contact industry:
inContact customers should attend for the valuable networking opportunities with 400+ contact center peers. In addition, they will receive $10,000 worth of training in just 3 days and have access to inContact experts and consultants. "At ICUC, you really understand that inContact is there to make you look good," says David May, Director of Patient Solutions Contact Center, Schumacher Group.
Sponsors will bring their expertise and demonstrate products that integrate with the inContact Solution. Confirmed sponsors include Siemens Enterprise Communications, Verint, BenchmarkPortal, RiverStar, CallMiner, SoCoCare and Zendesk.
Networking opportunities abound at a Movie Night Under the Stars, a Welcome Reception as well as an Arabian Nights Mojo Awards celebration.
inContact (SAAS) is the cloud contact center software leader, helping organizations around the globe create high quality customer experiences. inContact is 100% focused on the cloud and is the only provider to combine cloud software with an enterprise-class telecommunications network for a complete customer interaction solution. Winner of Frost & Sullivan 2012 North American Cloud Company of the Year in Cloud Contact Center Solutions, inContact has deployed over 1,300 cloud contact center instances. To learn more, visit www.inContact.com.