WeDo Technologies has revealed details of its new RAID Telecom software solution as part of the re-defined RAID Enterprise Business Assurance (EBA) family, to be commercially launched in May 2015 at the 10th edition of WeDo Technologies’ Worldwide User Group. The new solution enables Communication Service Providers (CSPs) to proactively identify risk and alarm triggers and actions that can help reduce financial losses, allowing them to become more efficient, reduce inherent business risks, automate compliance obligations and eliminate waste. Representing an upgrade to the previous RAID 7.0 Revenue Assurance (RA) and Fraud Management (FM) product, RAID Telecom extends the holistic view and analysis of data across multiple business processes with the addition of ten new out-of-the-box functions for rapid implementation and quick return on investment.
RAID Telecom’s new set of technologies leverage big data techniques to monitor and automatically identify exceptions and control breakdowns across key telecom application systems. Three of the ten new areas that RAID Telecom will cover to eliminate time-consuming, labour-intensive and mistake-prone manual processes include:
Together with RA and FM, these new out-of-the-box audit and control processes will also help reduce wasteful spending by tracking hidden costs, reducing the time and effort spent accounting for expenses and payments and preventing outright fraud. By testing 100 per cent of transactions and monitoring controls continuously, RAID Telecom enables CSPs to reduce business process audit costs across several internal departments, while increasing the overall quality.
RAID Telecom also allows CSPs to increase the coverage and frequency of audits, create tighter control over organisational objectives or elements that could impede progress, and take advantage of collaborative strategies and tools that support a modern, agile organisational and multidisciplinary team approach.
Key features of RAID Telecom include:
“The launch of RAID Telecom, as part of an overall best-in-class software strategy comprising the RAID EBA family, is an exciting prospect for the WeDo team and our customers. Designed to enable out-of-the-box big data analysis, auditing and control processes, the solution allows telecom operators to track relationships, identify issues to reduce wasteful spending and, ultimately, improve the bottom line. With RAID Telecom, CSPs will be able to manage business disruption without losing control of their business. The Enterprise Business Assurance approach will be available for all the key departments within a Telco,” said Rui Paiva, CEO, WeDo Technologies.