MYCOM OSI NIMS-PrOptima™ helps Belgian operator improve network performance visibility and deliver optimal customer experience
London, UK – 17th February 2015 – MYCOM OSI, the leading independent provider of best-in-class Service Assurance solutions to the world’s largest communications service providers (CSPs), today announced that its NIMS-PrOptima™ service and network performance management platform has been selected by BASE Company to manage the end-to-end performance of its network.
BASE Company is a major mobile operator in Belgium that focuses on offering the best voice quality and fastest 3G network to its subscribers. When it decided to standardize on a single network performance management solution as part of its Next Generation Performance Management (NGPM) project it required a solution that was independent of network equipment vendors, provided rapid time-to-market for network equipment changes and was easy-to-use with industry-leading functionality.
As the solution is provided as a managed service by Comarch, NIMS-PrOptima™ was chosen for its high performance and reliability to meet Comarch’s stringent service level agreements with BASE Company. After a detailed competitive evaluation, NIMS-PrOptima™ was selected to support BASE Company in proactively delivering the best quality of service to its customers.
“BASE Company believes that the future is mobile. As a mobile operator, you must offer your customers the best price, the best network and the best service. Today, we are a leader in all three areas and we aim higher. We keep on finding new solutions and better services for our customers focusing on optimal customer experience. In everything we do, quality is key”, says Jos Donvil, CEO of BASE Company.
NIMS-PrOptima™ is a converged (Fixed/IP/Mobile) service and network performance management solution with out-of-the-box support for multiple technologies, domains and equipment vendors across access, backhaul, core and service networks. It processes large volumes of performance, configuration and services data in near real time, and has advanced correlation, analysis, reporting and visualization modules. It is also highly flexible via automation, workflow and configuration capabilities.
“We welcome BASE Company to our distinguished and growing CSP community. This latest customer win proves once again that MYCOM OSI offers a best-in-class performance management solution that addresses the needs of customer-focused CSPs operating in a fast-paced telecom industry”, commented Dr. Payam Taaghol, CEO of MYCOM OSI. “Vendor independence and deployment speed are key advantages of NIMS-PrOptima™ and its delivery via a managed service also demonstrates that industry-leading capabilities can be obtained easily by CSPs of any size through MYCOM OSI’s leading Managed Service Provider partners such as Comarch.”
About MYCOM OSI
MYCOM OSI is a leading independent provider of award-winning, best-in-class Service Assurance solutions to Tier-1 CSPs including AT&T, Deutsche Telekom, Maxis, Sprint, STC, Telefónica/O2, Telenor, T Mobile, Verizon and Vodafone. Its telecom-centric Service Assurance solutions, which include Performance Management, Fault Management and Service Management: create intelligence out of billions of disparate data across vendors, technologies and domains; align network, service and customer teams; empower users with flexibility and autonomy from vendors; deliver efficiency through automation capabilities. MYCOM OSI, headquartered in London UK, has 250+ staff worldwide and has been 100% focused on telecom networks Service Assurance for 20+ years. It was formed in 2014 by bringing together two leading telecom industry Service Assurance software providers when MYCOM acquired OSI.
To find out more about our products, read our Use Cases and book a meeting with us at Mobile World Congress 2015, please visit our website www.mycom-osi.com.