UNITEL Selects MYCOM for Converged Mobile Network and Service Performance Management

MYCOM NIMS-PrOptima™ beats competition to deliver end-to-end performance management across Radio, Transmission, Core and VAS networks

TM Forum Live! Nice, France – 3rd June 2014 – MYCOM, the leading independent provider of carrier-grade Service and Network Performance solutions, today announced that UNITEL, Angola’s leading Communications Service Provider, has selected MYCOM for an end-to-end mobile network and service performance management solution.

UNITEL is the leading mobile network operator in Angola with 7 million subscribers and MYCOM’s NIMS-PrOptima™ solution will be used to provide network performance management end-to-end across its Mobile network.  The system will cater for more than 1,500 multi-technology cell sites (GSM, UMTS and LTE RAN), CS/PS Core network and WDM/SDH/PDH Transmission network elements. It will also manage UNITEL’s IP network and Value Added Services (VAS) platforms.

The project was initiated after the incumbent network performance management solution was unable to consistently meet UNITEL’s functional and service requirements on the live network.  MYCOM was selected after a comprehensive evaluation that included several market leading performance management competitors. Some of the reasons why MYCOM won the evaluation were that NIMS-PrOptima™ provided: a unified solution spanning multiple domains; ready-made network equipment interfaces, KPIs and reports; flexible ad hoc analysis with drag and drop User Interface, and a rapid deployment capability.

“Our experience was that the reality of supporting innovative products and services with multiple equipment vendors across multiple domains in a complex and ever-changing network is not a trivial challenge,” said Amilcar Safeca, Deputy CEO at UNITEL, “We required a reliable, unified network performance management system with converged data, reporting and analytics across all domains in our Mobile network.  We selected MYCOM because they demonstrated to us that their NIMS-PrOptima™ network performance management solution is the best for doing this.”

MYCOM’s NIMS-PrOptima™ is a converged (Fixed/IP/Mobile) Service Assurance solution with out-of-the-box support for multiple technologies, domains and equipment vendors across access, backhaul, core and service networks. It processes large volumes of performance, configuration and services data in near real-time, has advanced correlation, analysis, reporting and visualization modules, and is highly flexible via automation, workflow and configuration capabilities.

Dr. Payam Taaghol, CEO of MYCOM Software division commented “We are very pleased to have been selected by UNITEL and especially so in the context of the difficult challenges that our closest competitors were unable to address. Simple problems don’t always give us the opportunity to show our advanced capabilities of performance, reliability and ability to support multiple equipment vendors out of the box but this process has allowed us to do so.”

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MYCOM is the leading independent provider of carrier-grade Network and Services Performance Management and Advanced Engineering Services to the world’s largest Communications Service Providers. Its products, services and 700+ staff are focused on delivering advanced network performance intelligence that enables CSPs to optimize networks, govern suppliers, rapidly launch new technology and services, and deliver high quality customer experiences.

MYCOM’s NIMS-PrOptima™ product is used every day by thousands of engineers to provide near real-time, end-to-end and deep insight of Access, Backhaul, Core and Service Networks with out-of-the-box support of all major technologies, domains and equipment vendors. MYCOM’s independent Engineering Services team has successfully partnered with leading CSPs for more than 15 years to deliver radio and core network design, planning, optimization, implementation and testing services. MYCOM’s comprehensive knowledge and expertise is encapsulated in its products.

MYCOM was founded in 1997 and is privately-owned with 11 offices across Europe, Middle East, Asia and the Americas.

Further information about MYCOM can be found at www.mycom.com


Founded on December 30, 1998, UNITEL is the leading mobile telecommunications company in Angola and offers solutions for GSM, GPRS, EDGE, UMTS and LTE. UNITEL has expanded its range of services from start-up in 2001 and now has more than 10 million customers.

Unitel is also one of the first operators to commercially launch 4G network in Africa, thus reinforcing its positioning and cutting-edge innovation on a continental scale.

For more information www.unitel.ao

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Ian Meakin
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