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Articles

Recent blog

  • Posted by Rick Kapani, Founder and CEO - Apptium
    July 22 - 2,440 views
    Customer service is a people thing. It’s about how consumers, the people who buy things interact with the people at companies. Making that relationship work means those who are customer facing need the right tools to provide the highest quality of customer service.   The Apptium philoso...
  • Posted by Mounir Ladki, President and CTO - MYCOM OSI
    May 31 - 5,172 views
    5G; first there was a vision, then there was hype, then there were promises. Finally, it’s here (or at the very least coming soon to a network near you). Even in the UK, a market that was in danger of lagging behind on its 4G launches, we’re seeing EE switch on its 5G services in six UK ...
  • Posted by Payam Taaghol, CEO - MYCOM-OSI
    May 22 - 5,543 views
    Agile procurement can save billions and accelerate innovation! We have contributed to the most recent TM Forum research report “Time to Kill the RFP?”, looking at how the telecoms industry approaches procurement and how the process can be improved to save time, money and effort for all ...
  • Posted by Payam Taaghol, CEO - MYCOM-OSI
    May 13 - 5,584 views
    As 5G rollouts begin in earnest, significant questions remain as to how the business model will stack-up for next generation networks. It’s actually a little shocking that despite investing billions in spectrum and billions more in network buildout, this is still even a question.  We kno...
  • Posted by Mounir Ladki, President and CTO - MYCOM OSI
    May 9 - 5,996 views
    A strategic digital transformation and migration of infrastructure to the cloud can cut a CSP’s IT costs by up to 31 percent. This isn’t a number I’ve made up. This is the judgement of 3 UK’s director of IT transformation, speaking at their media and analyst event last w...

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    • August 15
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    • August 14
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    • August 13
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    Drei, ZTE and the Federal State of Carinthia start 5G operations in the digital showcase region “Wörthersee”
    • August 13