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Articles

Recent blog

  • Posted by Rick Kapani, Founder and CEO - Apptium
    October 2, 2019 - 10,800 views
    The New Digital marketplace reflects the truth of “Evolve or die”. Customers expect more and smart systems are the way to deliver. E-commerce was your grandfather's front-end.  I know that sounds like a bold statement but the world has moved on because E-commerce today doesn't...
  • Posted by Rick Kapani, Founder and CEO - Apptium
    July 22, 2019 - 14,343 views
    Customer service is a people thing. It’s about how consumers, the people who buy things interact with the people at companies. Making that relationship work means those who are customer facing need the right tools to provide the highest quality of customer service.   The Apptium philoso...
  • Posted by Mounir Ladki, President and CTO - MYCOM OSI
    May 31, 2019 - 16,701 views
    5G; first there was a vision, then there was hype, then there were promises. Finally, it’s here (or at the very least coming soon to a network near you). Even in the UK, a market that was in danger of lagging behind on its 4G launches, we’re seeing EE switch on its 5G services in six UK ...
  • Posted by Payam Taaghol, CEO - MYCOM-OSI
    May 22, 2019 - 17,522 views
    Agile procurement can save billions and accelerate innovation! We have contributed to the most recent TM Forum research report “Time to Kill the RFP?”, looking at how the telecoms industry approaches procurement and how the process can be improved to save time, money and effort for all ...
  • Posted by Payam Taaghol, CEO - MYCOM-OSI
    May 13, 2019 - 16,442 views
    As 5G rollouts begin in earnest, significant questions remain as to how the business model will stack-up for next generation networks. It’s actually a little shocking that despite investing billions in spectrum and billions more in network buildout, this is still even a question.  We kno...

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