As the world celebrates the Chinese New Year (year 4709 for those keeping track), we transition from the Year of the Rabbit to the Year of the Dragon. As defined by Chinese astrology, those years designated as Rabbits are peaceful and quiet, but the Dragon represents disruption, transformation and change. While the markets globally, and Asia is no exception, have been anything but peaceful and quiet; the telecom industry in Asia continued to...
Will 2012 be the year to stick it to consumers for adopting technology? I was under the impression that consumers were being encouraged to go paperless (for the eco-friendly) and to do more online transactions to save costs and time. The trend that I am seeing in the last 3 months tells me that businesses are now seeing this as a way to shift costs to its customers instead of using things like online payment, mobile payment and o...
In principle I am all for Telco 2.0 and Over The Top (OTT) products and services and 2-sided business model principle discussed. What I do question is the constant focus from Telco 2.0 blog on the humongous $-value opportunities and the 2-sided business model. To be blunt it bores me. I feel there are a 1999-2000 .COM approach to it all. And in all honesty that has hit gravity long time ago. The new economy was a bit ...
New Zealand has the landmass of Great Britain inhabited by a population smaller than Scotland, yet it’s a nation that likes to punch above its weight. As anyone who has seen the haka performed before the All Blacks play rugby will know, the Kiwis like to make a bit of a noise too. This week, Telecom New Zealand, the incumbent carrier, completed the demerger of its domestic access and regulated wholesale business from...
Operators are increasingly finding themselves under pressure from agile new entrants capable of undercutting their prices. To remain competitive,operators must be able to leverage economies of scale, keep up with intense competition, engage with increasingly technology-aware consumers and deploy innovative services. The lynchpin to all these activities is the consolidation and automation of processes across different services and networks ...
Some random thoughts about marketing subjects upon which my mind has alighted over the past month or so. I guess any one of these might have turned into a fully-formed blog, but as year-end articles lend themselves to lists, I thought I’d go in that direction. 1. Conferences – rigor mortis sets in. One of my first blogs on this site questioned the continued validity of the conference...