October 4, 2010 5:08 PM BST
I can only speak of the features we use for Blackberry's so someone would have to give the details of the mobile usage.
We have several offices with access to either an Express or full Enterprise version of Blackberry Enterprise Server (or BES) which is linked to the central MS exchange enviroment for the group. We find the security policys and administration from a central location to be very good and looking to limit the functions of the mobile devices, to ensure its used as a work resource only.
Im not sure if there is a simlair options availble with other smart phones or products.
I would also say that we experience a good range of voice service for Vodafone across the UK, and the data signal is also typically available in most locations.
You can get different kinds of handsets, that can cater for people wanting anything from stylish to just use it when needed.
Im not fully up to speed with smart phones (Im not sure if Blackberry is supported now but they wasnt when I looked into it), but I do know that you can link some smart phones to the Cisco Unified Call Manager, and Im sure other big phone systems like Avaya etc. The advantages of linking the mobile devices to the telephony platform is you get features like presence, and call routing to the mobile. So people will know when you are available and will be able to call you as if you were in the office. Also the calls will be routed when calling from the mobile via the office, so it will reduce the costs on the mobiles, so unless you have a competitve mobile contract with inclusive minutes it could be a good option to look into.
Im sorry I cant speak in any hard and fast definitives, I can only speak from my experience but it would be worth consulting some specialist consultants and I know a couple I can recommend.
Contact me directly if you are interested.