January 13, 2010 4:14 PM GMT
Projects are funded via business cases that are influenced by business strategy, business benefit and cost but are also at the mercy of financial years, and perhaps by the lifecycle of senior management. New initiatives and strategies are therefore always round the corner.
So in OSS projects when should a Telco invest in deployments that ensure strategic decoupled, message driven, vendor agnostic interfaces, and when should projects deploy point to point applications to solve a specific issue?
The specific interface, whilst inflexible to future changes is probably more likely to be delivered successfully for short term project gain, and by the time it doesn’t fit the purpose, the business strategy has probably changed anyway.
Implementing a flexible interchangeable interface layer can bring long term benefits and helps anticipate future, possibly as yet unknown, requirements, solutions, technologies and applications.
Which brings the most customer satisfaction, increased revenue and drives the business forwards? Is there even a place for long term strategy in today’s IT projects in OSS – and if so what criteria can be used to make that choice?
Interested in anyone’s thoughts.