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Reimagine Social Media Care for the Customer of 2019

12/07/2018 17:00 - 12/07/2018 18:00
345 views
Venueonline
RegionGlobal

The rise of chat & messenger is undeniably a game changer for every customer service department. It’s preferred by customers in the core demographics of most companies and has the potential to drive massive efficiency gains.

 

However, to keep up with customer expectations it’s vital that you evolve the roles and responsibilities of your support agents, embrace the right management software and explore the possibilities of automation, AI and bots.

 

Join the free webinar - Reimagine Social Media Care for the Customer of 2019: http://bit.ly/2Ig15Ok

 

This webinar is unmissable for anyone working in customer service or social media support:

 

  • New strategies for reducing the cost of resolution over social media. Redefine responsibilities, expectations and workflows for maximum efficiency. Embrace the latest routing technology, automation and AI.

 

  • Messenger and Chatbots – The New Normal? Embrace the latest channels, automation and AI to ensure you are ready for the next generation of customer support before your customers are.

 

  • Reduce response times and satisfy your customers with quick and meaningful interactions. Real-world best practice to sharpen your response times.

 

Update your strategy. Get the join link or register for the recordings today: http://bit.ly/2Ig15Ok

 

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