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Customer Value Management and Experience in Telecoms

10/4/16 9:00 AM - 10/5/16 5:00 PM
Golden Tulip Berlin - Hotel Hamburg, Landgrafenstr...
VenueGolden Tulip Hotel Hamburg – Berlin, Germany

The 6th Annual Customer Value Management & Experience in Telecoms Forum (4-5 October / Berlin, Germany) will deliver you the most relevant, practical, actionable solutions and insight through peer to peer networking and industry-led presentations from the most innovative organisations in this space.


The interactive agenda this year will give you the best opportunity to explore the latest innovations and opportunities to create a CVM-driven culture throughout your organisation.


Use promo code "CVMTelco20TP" to save 20% on your place at the event.


Explore the latest strategies to achieve a competitive advantage and deliver sustained value throughout the customer life cycle with our exciting expert speaker line up, including:

  • CCO - Three Ireland
  • VP Customer Marketing - Orange
  • VP Customer Management - Zalando
  • Senior Marketing Manager Customer Loyalty - Vodafone
  • Head of Retention - Telefonica
  • Strategy Director - Telenor
  • Head of Retention and Churn - Turk Telekom
  • Director Value Implementation Program - Sky Deutschland
  • Director Customer Value Management - Vip Mobile
  • Senior Customer Value Manager - Hutchison Drei Austria
  • Head of Base Management - Eir


What is new for 2016? Based on feedback and extensive research with the EMEA region, we have enhanced this year’s programme with:

  • 13 brand new speakers from leading EMEA operators as well as some of the top rating speakers from 2015
  • Online giant Zalando will be providing insight from the world of retail, and demonstrating how the sector has become a leader in value management
  • Brand new location in Berlin, Germany, providing a better connected home for the CVM event series, and enabling our community to grow alongside the largest economy in Europe and its hub of leading global organisations
  • Speakers from Western Europe, Northern Europe, Eastern Europe, the Nordic region and Middle East providing you with a range of solutions and innovations
Address: Golden Tulip Berlin - Hotel Hamburg, Landgrafenstraße, Berlin, Germany, 0 Get Direction