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BSS&OSS , Fraud Prevention and CEM Big Data & Analytics

9/20/16 12:00 PM - 9/21/16 12:00 PM
Av. Lúcio Costa, 5400 - Barra da Tijuca, Rio de Ja...
VenueWindsor Marapendi Hotel
RegionSouth America

BSS & OSS Track: Topics focused on Operations Support Systems and Business Support Systems, where we discuss case studies and the importance of adapting and constant updating in order to know exactly what is going on from end to end, including all network elements which must be planned to function in the best possible way.

Revenue Assurance & Fraud Prevention Track: Session focused on those responsible for ensuring revenue in the operator and preventing fraud. Some discussions will be: new market trends in Latin America, loss control, recent studies and practices to prevent fraud, big data, etc.

Customer Experience Management, Big Data & Analytics Track: Session focused on successful initiatives in Customer Experience in Brazil and Latin America and how to monetize the customer experience through Big Data & Analytics.

Address: Av. Lúcio Costa, 5400 - Barra da Tijuca, Rio de Janeiro - RJ, Brasil, 0 Get Direction