How do you justify your CEM programmes in terms of the ROI? How do you harness customer insights and analytics to incorporate new services whilst increasing customer retention and reducing operational costs?
Telecoms IQ’s 5th Customer Experience Management in Telecoms North America Summit is the only event of its kind to focus on driving dramatic change in customer experience for North American carriers!
Network with VPs and Directors in charge of the customer experience from leading carriers and other cross-industry experts.including Sprint, Comcast, MediaCom, T-Mobile, Windstream Communications, Mediacom and more!
For more information about the event or to register please: