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Minimizing Churn & Building Customer Profitability

5/24/10 5:00 AM - 5/26/10 5:00 PM
HostTelecom IQ
Running for the 10th year, Telecom iQ’s Minimizing Churn & Building Customer Profitability is Asia Pacific’s leading telecommunications conference addressing key issues in churn management and revenue retention. It is the best platform for experts to share their insight and experience in tackling churn and driving customer profitability.<br /><br />Each year, telecom industry players attend this event to learn from fellow practitioners and discuss emerging trends. Their key takeaways from the conference include improved ideas and strategies to maintain a stable subscriber base, optimize business intelligence processes and ultimately, obtain their customer’s loyalty.<br /><br />Key conference themes for 2010 will be:<br /><br />1. Understanding customer behaviour and usage patterns to increase revenue generation, customer profitability and up-sell<br />2. Optimizing retention programs by evaluating their results and effectiveness in producing customer loyalty<br />3. Going beyond incentive-based strategies to convert customers into brand advocates that in turn drives loyalty<br /><br />For more information, please email or visit<br />
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