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Oracle Customer Experience: Empowering People, Powering Brands

18/10/2012 08:00 - 18/10/2012 17:00
802 views
HostOracle
VenueLondon
This is an exclusive one-day summit at The Royal Garden Hotel, London, where we&rsquo;ll explore how harmonised customer experience (CX) across multiple channels will increase sales, loyalty and retention. Network with your peers, discover more about Oracle and our partners, and see how we can help solve your CX challenges. Hear from Oracle Corporation President Mark Hurd and other Oracle and industry experts, including: Colin Shaw, CEO of Beyond Philosophy; Anthony Lye, Senior VP, Cloud Applications Strategy, Oracle; and Bill Hopkins, Operations Director, thetrainline.com. You can also attend any two of the following five interactive breakout sessions run by Oracle and our partners: <ul> <li> Commerce &ndash;connect through all touchpoints to maximise customer engagement</li> <li> Service and support &ndash;gain a single view of the customer across all your channels</li> <li> Marketing and loyalty &ndash;drive retention and acquisition with better planning, execution and management</li> <li> B2B integrated sales and marketing &ndash;achieve consistent engagement across the CX lifecycle</li> </ul> Public sector &ndash;how CX can drive national and local government agendas and improve cost-effectivenes
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