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Customer Experience Management in Telecoms: Eastern Europe

9/24/12 8:00 AM - 9/27/12 5:00 PM
1,128 views
HostTelecoms IQ
VenueAngelo Hotel, Prague, Czech Republic
<a href="http://www.cemintelecomseurope.com/Event.aspx?id=751564&utm_source=Banner&utm_medium=TelecoProfessionals&utm_campaign=TPBanner&utm_content=11_06_2012&mac=TP_BAN">http://www.cemintelecomseurope.com/</a><a href="http://www.cemintelecomseurope.com/Event.aspx?id=751564&utm_source=Banner&utm_medium=TelecoProfessionals&utm_campaign=TPBanner&utm_content=11_06_2012&mac=TP_BAN">&nbsp;</a> Establish how to deliver a simple and consistently positive customer experience across all channels whilst reducing the cost to serve your customers Telecoms IQ&rsquo;s <a href="http://www.cemintelecomseurope.com/Event.aspx?id=751552&utm_source=external&utm_medium=Banner&utm_campaign=19489%2E004%20%2D%20OUTBOUND%203a%2E%20eNewsletter%20OR%20Web%20Banner%201%20EXTERNAL%20MP%20TO%20DO&utm_term=DownloadCentre&utm_content=Image&MAC=MP_CEMEE_BA">Customer Experience Management in Telecoms: Eastern Europe </a>is the only dedicated to addressing the challenges facing the Eastern European telecoms market or any operator wanting to know how to improve the customer experience whilst lowering operating costs. Find out more about the programme, speaker line-up & workshops & much more by downloading the <a href="http://www.cemintelecomseurope.com/Event.aspx?id=751552&utm_source=external&utm_medium=Banner&utm_campaign=19489%2E004%20%2D%20OUTBOUND%203a%2E%20eNewsletter%20OR%20Web%20Banner%201%20EXTERNAL%20MP%20TO%20DO&utm_term=DownloadCentre&utm_content=Image&MAC=MP_CEMEE_BA">Customer Experience Management in Telecoms: Eastern Europe </a><a href="http://www.cemintelecomseurope.com/Event.aspx?id=751552&utm_source=external&utm_medium=Banner&utm_campaign=19489%2E004%20%2D%20OUTBOUND%203a%2E%20eNewsletter%20OR%20Web%20Banner%201%20EXTERNAL%20MP%20TO%20DO&utm_term=DownloadCentre&utm_content=Image&MAC=MP_CEMEE_BA">conference brochure</a>. Top 5 reasons to attend Customer Experience Management in Telecoms: <ul> <li> Benefit from the only conference dedicated to the Eastern European telecoms market where you will learn how to improve the customer experience whilst lowering the cost to serve your customers</li> <li> Uncover new and results-driven case studies led by a senior-level speaker panel from leading European operators</li> <li> Learn how to deliver a simple and consistently positive customer experience across multiple channels</li> <li> Determine how to develop the business case for investing in the customer experience and how to demonstrate an ROI</li> <li> Join your senior-level CEM peers from Eastern Europe and beyond at the market-leading CEM event for telecoms and take advantage of 11 hours of networking opportunities!</li> </ul> Plus, make the most of two interactive workshop days: Pre-conference workshop &ndash; Monday 24th September 2012 Scrutinising how to lower the cost to serve your customers whilst improving the customer experience and demonstrating an ROI &nbsp; Post-conference workshop &ndash; Thursday 27th September 2012 Examining how to deliver a consistently positive customer experience across multiple channels and touch points &nbsp; Visit the <a href="http://www.cemintelecomseurope.com/Event.aspx?id=751552&utm_source=external&utm_medium=Banner&utm_campaign=19489%2E004%20%2D%20OUTBOUND%203a%2E%20eNewsletter%20OR%20Web%20Banner%201%20EXTERNAL%20MP%20TO%20DO&utm_term=DownloadCentre&utm_content=Image&MAC=MP_CEMEE_BA">Customer Experience Management in Telecoms: Eastern Europe media centre </a>to have a sneak preview of the presentations that will be showcased at the conference and to download your complimentary podcasts and articles. To receive an exclusive 10% discountoff the standard rate, quote your priority code: MP_CEMEE_BAwhen registering.&nbsp; To register, visit the <a href="http://www.cemintelecomseurope.com/Event.aspx?id=751552&utm_source=external&utm_medium=Banner&utm_campaign=19489%2E004%20%2D%20OUTBOUND%203a%2E%20eNewsletter%20OR%20Web%20Banner%201%20EXTERNAL%20MP%20TO%20DO&utm_term=DownloadCentre&utm_content=Image&MAC=MP_CEMEE_BA">Customer Experience Management in Telecoms: Eastern Europe Conference website</a>, email <a href="mailto:telecoms@iqpc.co.uk">telecoms@iqpc.co.uk</a>&nbsp; orcall +44 (0) 20 7368 9737&nbsp;&nbsp;
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