9,368 views - Posted by Dave Labuda Founder, CEO and CTO - MATRIXX Software
The topic of Digital Transformation is hitting fever pitch this year and everywhere you turn there are studies, reports, recommendations and confirmations about how CSPs must embrace Digital. Monetize, capitalize, and delight your customers through online digital experiences that will enhance ...
19,151 views - Posted by Paul Vedam President & CEO - TIERONE
Spring is almost here, and it’s time for me to resume my blog after a brief hiatus. What with Christmas, New Year, a big family wedding and travels to Asia and back, there was no time to think outside the box. Now, I want to link back to my previous posts, starting with a question for you a...
15,258 views - Posted by Nanda Kumar CEO - Suntec Business Solutions
Most service industries have become obsessed of late with enhancing the customer experience. The seemingly new benefits of big data are often espoused as the best way to achieve this. Not that data analytics or business intelligence is new, it's more about the breadth of data and how quickly it can ...
10,137 views - Posted by Ali Durmus Founding Partner, Executive Committee Member - Etiya
It would be fair to say that when we talk about data analytics for telcos the conversation tends to center around the customer. And while customer profiling, customization and personalization might be hot topics for improving the customer experience, it takes attention away from another analytics ef...
10,422 views - Posted by Rui Paiva CEO - WeDo Technologies
A funny thing happened when telcos started taking revenue assurance seriously. They discovered that they were operating their businesses in the dark when it came to cost management, margins and even profitability – not to mention raw leakage. Those old PowerPoint slides of the leaking...
21,681 views - Posted by Kent McNeil Principal - DonRiver
DonRiver partnered with Telecoms.com to discuss the evolving world of operational support systems, how historical network management tools are becoming fragmented, and how the telecoms industry can move to refresh and simplify OSS. Complexities in network architectures throughout the telecomm...
23,160 views - Posted by Ali Durmus Founding Partner, Executive Committee Member - Etiya
We’ve been hearing for some time the value of big data and how it can be utilized to improve the customer experience and help business to become more efficient but little is said about how it can be effectively monetized on its own. Communications service providers (CSPs) are supposedly &ls...
9,507 views - Posted by Dave Labuda Founder, CEO and CTO - MATRIXX Software
We recently announced the successful deployment of our Convergent Charging Solution at Telstra. Telstra is not only the largest CSP down under, but also has a growing international presence with operations spanning 15 countries. So it’s not surprising that they are at the forefront of bringing...
12,940 views - Posted by Jennifer Kyriakakis Founder and VP Marketing - Matrixx
In 2014, the roll-out of LTE has been a major focus for communications service providers (CSPs), with over 300 LTE networks now in operation globally. But super-fast data speeds and data-hungry consumers have brought their share of challenges for CSPs, and simply offering fast data access...
14,194 views - Posted by Ali Durmus Founding Partner, Executive Committee Member - Etiya
More and more network operators experiencing dropping voice revenues and increasing data usage are having to decide on future paths that may conflict with their past experience and investor sentiment. Should they concentrate on building up their networks, increasing capacity and offering fa...
53,984 views - Posted by Nanda Kumar CEO - Suntec Business Solutions
I have come up with an interesting concept for communications service providers (CSPs) - why not provide connectivity-as-a-service? Before you mark me as a madman, hear me out, there is some logic behind the question. Fixed line network operators, from their earliest days, primarily built n...
6,424 views - Posted by Rui Paiva CEO - WeDo Technologies
CEOs have been getting a lot of press recently. It’s not surprising really as they are the ones ultimately responsible for a company’s performance and are accountable to both stakeholders and staff alike. Forbes launched the opening salvo against wanton CEOs by saying, “ac...
27,009 views - Posted by Ali Durmus Founding Partner, Executive Committee Member - Etiya
Trying to guess trends in the telecoms industry for the coming year may be trendy, but looking back at 2014 and what we got right and wrong may actually be of greater value. Last January I highlighted the need for Communications Service Providers to better manage the rollout of new produc...
20,447 views - Posted by Efrat Nissimov Director of Product Management - cVidya
If you really want to understand the security and fraud threats to the digital economy, you need to visit a darknet. Although they sound like some shadowy society in a science fiction movie, darknets are very real. Co-existing with the public Internet, darknets are essentially private...
14,398 views - Posted by Ali Durmus Founding Partner, Executive Committee Member - Etiya
Involvement in social networking has exploded in recent years and the take up has certainly not been restricted to developing economies. In fact, exponential growth in social media follows wherever Internet access is created, with emerging economies leading the charge. Analysts may wish to ...
