60,199 views - Posted by Dave Labuda Founder, CEO and CTO - MATRIXX Software
As those once-popular ‘all-you-can-eat’ (AYCE) data plans slowly disappear from view, we need to look forward to determine what will replace them. Even Sprint in the US, a champion of AYCE plans, reportedly sent disclaimers to its top 5 percent of volume users limiting their over-usage.&...
29,420 views - Posted by Gadi Solotorevsky CTO - cVidya Networks
Okay, I confess I’m bit late. It’s a busy time, with many new and interesting things going on, (but I’ll write about that in another post). So I apologize, I still haven’t published my traditional Top 3 insights into this year’s Revenue Assurance Survey results that the...
57,118 views - Posted by Nanda Kumar CEO - Suntec Business Solutions
A recent reading of ‘The Future of the Mind’ by Michio Kaku set alarm bells ringing for me. Kaku is convinced that the mysteries of the mind will be mysteries no more. He tells us we will soon be manipulating the ‘stuff of consciousness’ with the same acuity we push ...
13,139 views - Posted by Ali Durmus Founding Partner, Executive Committee Member - Etiya
In recent times there has been an inordinate amount of discussion in the telecoms’ sector about monetization. This is not just about making money, it’s more about finding ways to generate revenue from new sources and seeing how best to maximize revenue from traditional ones as well. Whi...
57,410 views - Posted by Amit Daniel EVP Marketing and Business Development - cVidya
Big data can deliver substantial business value, but only if it breaks out of organizational silos. That was one of the key conclusions from a panel of experts discussing big data and customer engagement at the TM Forum Live in Nice in June. Featuring experts from leading communications ser...
35,551 views - Posted by Max Speur Chief Operating Officer - SunTec Business Solutions
Communications service providers (CSPs) are having to radically re-evaluate the way they do business, not only because of the pressure on traditional revenue sources but also from OTT competitive forces. The path to the retail customer’s door is getting a little worn these days and the high c...
37,558 views - Posted by Paul Vedam President & CEO - TIERONE
In my regular dealings with service providers across the globe, it’s fair to say customer experience is a topic that crops up frequently as an aspect of service provision that requires constant monitoring and improvement. During industry events, service providers engage in earnest discussions ...
40,600 views - Posted by Efrat Nissimov Director of Product Management - cVidya
Today, most of the business risks faced by communications service providers (CSPs) revolve around the exponential growth in data traffic on telecoms networks. One of the biggest challenges CSPs face in containing these risks, which include fraud and revenue leakage, is the enormous variety of applic...
28,337 views - Posted by Dror Eshet FraudView® Product Manager - cVidya
Subscription fraud is still one of the most grievous fraud types telecom operators suffer from, causing the industry financial damages of over $5 Billion annually¹. The fact that premium digital mobile devices (e.g., Smartphones, Tablets, etc.) cost several hundreds of dollars apiece makes it a...
23,868 views - Posted by Dave Labuda Founder, CEO and CTO - MATRIXX Software
BSS is truly revolting. I don’t mean it’s ugly, although some might argue otherwise. I mean it will have to go through a period of serious upheaval if it’s going to deliver what is needed in today’s digital marketplace. I know we have been talking about transformatio...
65,104 views - Posted by Aslan Dogan Founding Partner and CEO - Etiya
Big data is being touted as the answer to every marketer’s dreams, but what makes it different to the data they have always had access to? Perhaps the key elements here are volume and currency, the latter in terms of being recently acquired, even in real-time. Almost all retail or cus...
33,408 views - Posted by Ali Durmus Founding Partner, Executive Committee Member - Etiya
Wearable devices are certainly not new, take watches for example, however the newer varieties are suddenly becoming pervasive and may outnumber mobile phones within a few years. There are many drivers for this explosive growth but the ability for them to monitor body functions and be connected cont...
41,664 views - Posted by Nanda Kumar CEO - Suntec Business Solutions
We have recently seen a sizable market haul made by wearable devices, primarily focused around fitness and wellbeing of the wearer, but the situation may not be as ‘healthy’ as it first seems. Even though the wearers may have experienced the benefits of their body functions an...
43,924 views - Posted by Raul Azevedo WeDo Technologies' Director of Product Development and TMForum's Fraud Group Leader - WeDo Technologies
Fraud is one of those things that you don’t hear much about these days. Other less ominous online crimes like hacking and identity theft seem to get a lot more press. Yet fraud continues to plague all communications service providers around the world. Those perpetrating fraud are constantly ...
50,240 views - Posted by Dave Labuda Founder, CEO and CTO - MATRIXX Software
BSS transformation as we know it is over – bold statement or fact of life? It’s time to reassess the hype, mainly led by traditional BSS suppliers, that transformation of the BSS stack is an exercise of cutting and pasting legacy components with newer versions. This is primaril...
