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Featured Blogs

  • Nanda Kumar

    Connectivity as a Service – what a novel idea!

    47,594 views - Posted 26 January 2015 by Nanda Kumar CEO - Suntec Business Solutions

    I have come up with an interesting concept for communications service providers (CSPs) - why not provide connectivity-as-a-service? Before you mark me as a madman, hear me out, there is some logic behind the question.   Fixed line network operators, from their earliest days, primarily built n...

  • Rui Paiva

    CEOs seeing red

    5,805 views - Posted 9 January 2015 by Rui Paiva CEO - WeDo Technologies

    CEOs have been getting a lot of press recently. It’s not surprising really as they are the ones ultimately responsible for a company’s performance and are accountable to both stakeholders and staff alike.   Forbes launched the opening salvo against wanton CEOs by saying, “ac...

  • Ali Durmus

    Planning for 2015? Look back at 2014!

    26,325 views - Posted 19 December 2014 by Ali Durmus Founding Partner, Executive Committee Member - Etiya

    Trying to guess trends in the telecoms industry for the coming year may be trendy, but looking back at 2014 and what we got right and wrong may actually be of greater value.   Last January I highlighted the need for Communications Service Providers to better manage the rollout of new produc...

  • Efrat Nissimov

    Shining a Light on Darknets

    20,014 views - Posted 16 December 2014 by Efrat Nissimov Director of Product Management - cVidya

    If you really want to understand the security and fraud threats to the digital economy, you need to visit a darknet. Although they sound like some shadowy society in a science fiction movie, darknets are very real.    Co-existing with the public Internet, darknets are essentially private...

  • Ali Durmus

    Governments and social media – what gives?

    13,668 views - Posted 12 December 2014 by Ali Durmus Founding Partner, Executive Committee Member - Etiya

    Involvement in social networking has exploded in recent years and the take up has certainly not been restricted to developing economies. In fact, exponential growth in social media follows wherever Internet access is created, with emerging economies leading the charge.   Analysts may wish to ...

  • Alon Aginsky

    To ProTect™ and Serve

    8,315 views - Posted 8 December 2014 by Alon Aginsky CEO & President - cVidya

    Francois Grandbois, Senior Program Manager, Finance Systems Delivery, at Bell Canada explains why Canada’s leading telco employs cVidya’s ProTect on-going services solution for Revenue Assurance   As Canada’s largest communications company, Bell Canada provides a wide range ...

  • Nanda Kumar

    Can simplicity and style secure the customer?

    60,334 views - Posted 26 November 2014 by Nanda Kumar CEO - Suntec Business Solutions

    Very few predicted when Apple Pay was announced that it would turn the payments market on its head and, yet despite attempts by US retailers to curb its popularity, it is already making its presence felt.   The plethora of mobile payments initiatives launched over the past three years have ha...

  • Dave Labuda

    It’s not easy being green (field)

    34,687 views - Posted 26 November 2014 by Dave Labuda Founder, CEO and CTO - MATRIXX Software

    Gone are the days when communications service providers just offered voice, messaging and basic connectivity. Although the first two are still providing substantial revenues, they are starting to wane and the emphasis is now definitely on data connectivity and whatever digital services can be offere...

  • Tony Sceales

    Opening Pandora’s box – how much choice is too much?

    44,483 views - Posted 11 November 2014 by Tony Sceales Head of Industry (Digital and Communications Services) - SunTec Business Solutions

    To avoid confounding customers, service providers need to get better at using contextual data to provide tailored propositions.   Choice is a good thing, right? Yes, but only in moderation. Too much choice quickly becomes overwhelming, even for the most sophisticated buyer.     Ch...

  • Rui Paiva

    Praying may not be the best security option!

    120,217 views - Posted 31 October 2014 by Rui Paiva CEO - WeDo Technologies

    It is very easy to become complacent in business. When things are going well and customers and sales keep rolling through the door, why worry?   That might have worked in years gone by but things change so radically in business these days you can hardly take your eye off the ball before somet...

  • Nanda Kumar

    Things are not always as they SIM

    63,696 views - Posted 31 October 2014 by Nanda Kumar CEO - Suntec Business Solutions

    Back in November 2011 Apple quietly applied for a patent that would allow future iPhones to use a ‘Virtual SIM Card’. Apple’s reasoning was that it would like to provide its iPhone users with the ability to purchase and use wireless network services without the need of a SIM Card. ...

  • Max Speur

    It’s all about SME

    65,345 views - Posted 16 October 2014 by Max Speur Chief Operating Officer - SunTec Business Solutions

    CSPs need to work fast if they are going to keep, let alone attract, the viable small and medium enterprises (SME) market. In my last blog I raised the issues facing telcos in this market sector and promised to offer some suggestions on how this can be achieved.   The first thing is to change...

  • Kent McNeil

    OSS Evolution – Federated OSS

    28,874 views - Posted 10 October 2014 by Kent McNeil Principal - DonRiver

    ”The CSP service evolution necessitates single central solutions that merge fragmented processes across various organizational entities, in order to automate and expedite end-to-end fulfillment and operational processes.” – Gartner (OSS Magic Quadrant for OSS)   This is the...

  • Dave Labuda

    When does a D beat a C?

    17,429 views - Posted 9 October 2014 by Dave Labuda Founder, CEO and CTO - MATRIXX Software

    In my last blog I touched on the need and trend for CSPs to become more like DSPs (Digital Service Providers) and be able to provide a much higher level of customer interaction at a much lower cost to serve. Here I would like to take a more detailed look at what it means to be a DSP and the emergin...

  • Ali Durmus

    The ultimate mobile device?

    21,327 views - Posted 1 October 2014 by Ali Durmus Founding Partner, Executive Committee Member - Etiya

    According to AT&T’s SVP of emerging devices, Chris Penrose, “the car is the ultimate mobile device.” It shouldn’t be a surprise that such a statement would come out of the country that worships both cars and mobile phones, but is Penrose correct in his assumption and what iss...