15,614 views - Posted by Paul Vedam President & CEO - TIERONE
I am going to say it again: business transformation within telecoms as we understand it does not work, has not worked so far and will not work unless we fundamentally change what we want to do. I have already discussed some of the issues that telcos really need to think about in my previo...
15,441 views - Posted by Ali Durmus Founding Partner, Executive Committee Member - Etiya
“Two hundred forty-three million Americans crowd together in the 3 percent of the country that is urban. Thirty-six million people live in and around Tokyo, the most productive metropolitan area in the world. Twelve million people reside in central Mumbai, and Shanghai is almost as large... Fi...
8,917 views - Posted by Nanda Kumar CEO - Suntec Business Solutions
Not long ago I heralded the announcement of the partnership between Apple and IBM by predicting that “with IBM’s help, Apple becomes a legitimate business play, and IBM gets to tie up ‘the last mile’ in its enterprise strategy.” Whilst highlighting that Apple n...
8,814 views - Posted by Rui Paiva CEO - WeDo Technologies
As businesses become leaner, usually from the inevitable result of cost-cutting and transformation projects, they will need to change the way they operate and manage costs going forward. Reducing head count may give quick results to the bottom line and shareholder confidence but it rarely a...
8,423 views - Posted by Ali Durmus Founding Partner, Executive Committee Member - Etiya
Innovation is definitely ‘in’. From apps to IoT and cars to wearables, we are seeing an incredible number of new ideas being brought into fruition, mainly due to the relatively new phenomenon of ‘crowdfunding.’ Wikipedia defines crowdfunding as “the practice of...
9,001 views - Posted by Dave Labuda Founder, CEO and CTO - MATRIXX Software
The topic of Digital Transformation is hitting fever pitch this year and everywhere you turn there are studies, reports, recommendations and confirmations about how CSPs must embrace Digital. Monetize, capitalize, and delight your customers through online digital experiences that will enhance ...
18,690 views - Posted by Paul Vedam President & CEO - TIERONE
Spring is almost here, and it’s time for me to resume my blog after a brief hiatus. What with Christmas, New Year, a big family wedding and travels to Asia and back, there was no time to think outside the box. Now, I want to link back to my previous posts, starting with a question for you a...
14,795 views - Posted by Nanda Kumar CEO - Suntec Business Solutions
Most service industries have become obsessed of late with enhancing the customer experience. The seemingly new benefits of big data are often espoused as the best way to achieve this. Not that data analytics or business intelligence is new, it's more about the breadth of data and how quickly it can ...
9,577 views - Posted by Ali Durmus Founding Partner, Executive Committee Member - Etiya
It would be fair to say that when we talk about data analytics for telcos the conversation tends to center around the customer. And while customer profiling, customization and personalization might be hot topics for improving the customer experience, it takes attention away from another analytics ef...
9,899 views - Posted by Rui Paiva CEO - WeDo Technologies
A funny thing happened when telcos started taking revenue assurance seriously. They discovered that they were operating their businesses in the dark when it came to cost management, margins and even profitability – not to mention raw leakage. Those old PowerPoint slides of the leaking...
21,153 views - Posted by Kent McNeil Principal - DonRiver
DonRiver partnered with Telecoms.com to discuss the evolving world of operational support systems, how historical network management tools are becoming fragmented, and how the telecoms industry can move to refresh and simplify OSS. Complexities in network architectures throughout the telecomm...
22,361 views - Posted by Ali Durmus Founding Partner, Executive Committee Member - Etiya
We’ve been hearing for some time the value of big data and how it can be utilized to improve the customer experience and help business to become more efficient but little is said about how it can be effectively monetized on its own. Communications service providers (CSPs) are supposedly &ls...
9,038 views - Posted by Dave Labuda Founder, CEO and CTO - MATRIXX Software
We recently announced the successful deployment of our Convergent Charging Solution at Telstra. Telstra is not only the largest CSP down under, but also has a growing international presence with operations spanning 15 countries. So it’s not surprising that they are at the forefront of bringing...
12,512 views - Posted by Jennifer Kyriakakis Founder and VP Marketing - Matrixx
In 2014, the roll-out of LTE has been a major focus for communications service providers (CSPs), with over 300 LTE networks now in operation globally. But super-fast data speeds and data-hungry consumers have brought their share of challenges for CSPs, and simply offering fast data access...
13,610 views - Posted by Ali Durmus Founding Partner, Executive Committee Member - Etiya
More and more network operators experiencing dropping voice revenues and increasing data usage are having to decide on future paths that may conflict with their past experience and investor sentiment. Should they concentrate on building up their networks, increasing capacity and offering fa...
