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  • Ali Durmus

    Recycling silos

    Posted January 6, 2014 by Ali Durmus

    The telecommunications industry is often criticised because it is made up of many silos that act as independent business entities despite being part of one corporation. There are many reasons things have evolved this way but in today's customer centric marketplace it can be a major hindrance.  ...

  • Nanda Kumar

    You can do what with a bicycle wheel?

    Posted December 30, 2013 by Nanda Kumar

    Our current obsession with privacy, or lack of it (that the press has been highlighting), may be short-lived as we start to see the benefits of sharing personal data across different ecosystems. You are probably already aware of in-car monitoring systems insurance companies are pushing that record ...

  • Alon Aginsky

    How Cable Operators can Counterattack

    Posted December 16, 2013 by Alon Aginsky

    For cable operators, the world has changed dramatically in the past decade. They can no longer rely on a stable revenue stream from television subscriptions: Competition from telecom operator's IPTV services and over-the-top services, together with regulated and low-cost broadcast services, is erodi...

  • Nanda Kumar

    Co-opting co-operation

    Posted December 1, 2013 by Nanda Kumar

    There seems to be an inordinate amount of discussion around collaboration and partnering in this digital era, but finding examples of true collaboration are not that easy. Like they say, talk is cheap, but establishing and keeping good partnerships is certainly not.   While telcos continue to...

  • Ali Durmus

    Innovation procrastination

    Posted November 30, 2013 by Ali Durmus

    Communication service providers (CSPs) are often criticised for not being innovative, but that should hardly be surprising. For years they have had to cut costs and concentrate on core investments like network and IT, reduce headcount, and concentrate on getting and keeping customers mainly through ...

  • Roddy Millar

    Harnessing the Growth Potential of Big Data: Why the CEO Must T

    Posted November 21, 2013 by Roddy Millar

    Big Data has recently gained lots of hype, prompting organizations to consider the best ways to utilize it. In this Idea, researchers suggest the responsibility lies not within IT departments, as is typically assumed; rather, CEOs need to take charge of understanding, exploring and exploiting the op...

  • Roddy Millar

    Social Media and a Sales Revolution

    Posted November 21, 2013 by Roddy Millar

    Key Concept Technology, and especially social media such as Facebook and LinkedIn, has fuelled an ‘always on’ culture. The pervasiveness of social media is fundamentally altering the methods through which buyers and sellers interact - salespeople feel obliged to respond immediately to c...

  • Tal Eisner

    The Case for Crowdsourcing Business Protection

    Posted November 18, 2013 by Tal Eisner

    Crowdsourcing underpins some of the most successful businesses in the digital economy - Google's search rankings are essentially a product of crowdsourcing, as are Amazon's product recommendations. Even Apple crowdsources apps for its phenomenally successful devices and then uses the wisdom of crowd...

  • Rui Paiva

    Is risk clouding judgement?

    Posted November 18, 2013 by Rui Paiva

    With so much talk of cloud and everything-as-a-service these days it’s not surprising that many IT/IS managers are throwing their hands up in despair.   Should I or shouldn’t I ? How do I go about it ? What are the risks ? Who should I partner with ? Is my job on the line ? &...

  • Rob Smith

    Teenage Kicks for the Internet Generation

    Posted November 1, 2013 by Rob Smith

    I’m not that ancient (pre-middle aged I’d like to think) but like many in this industry my teenage years were very different to those of my kids. Their choices are Apple vs. Google or PS4 vs. Xbox One. Mine/ours were… well, they weren’t like that. And for communication servi...

  • Ali Durmus

    Partner or perish!

    Posted October 29, 2013 by Ali Durmus

    One area that has become increasingly more relevant for Communications Service Providers (CSPs) of late is partner management. The disruptive digital explosion has forced them to seek out new digital service providers (DSPs) to meet the growing demand for services they don’t have or may even u...

  • Nanda Kumar

    Connecting ‘things’ is not enough

    Posted October 15, 2013 by Nanda Kumar

    If you haven’t heard already everything that can be connected to ‘Internet of Things’ will be. That very same IOT, as it has become affectionately known, will become so pervasive that it will allow us (and machines) to do things we never would have dreamt of a few years back. &nbs...

  • Alon Aginsky

    The big, big data opportunity

    Posted October 15, 2013 by Alon Aginsky

    The latest round of financial results highlights the painful squeeze being faced by communications service providers (CSPs). In many markets, voice and messaging revenues are being eroded by over-the-top alternatives, while regulators are mandating cuts in mobile termination rates. Competitive an...

  • Rob Smith

    Superfast broadband in the sky?

    Posted October 4, 2013 by Rob Smith

    Recently there’s been a lot of news and debate around ‘Wi-Fi in the sky’ – can it rival the service that consumers experience on the ground, and is it close to becoming ubiquitous? With recent developments we’re certainly a step closer.   Ofcom recently appeared ...

  • Rui Paiva

    Why is Big Data so Big?

    Posted September 25, 2013 by Rui Paiva

    What ever happened to simple Data Analytics and Business Intelligence?   Today it’s all about Big Data, but what is all the fuss really about?   The key lies in Wikipedia’s definition that “Big Data is the term for a collection of data sets so large and comp...