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  • The Art of Transformation
    Posted by Alon Aginsky - 1,339 views
    Telecoms markets across the globe are in a state of upheaval. Traditional telco services are rapidly being commoditized, prompting operators to try and differentiate themselves by offering new services and new bundles, underpinned by new business and billing models. Although rolling out new service...
  • Let's get rid of unprofitable subscribers...but first....
    Posted by Gadi Solotorevsky - 1,915 views
    In November 2013, RCom India deactivated 10M subscribers. According to the RCom spokesperson “Reliance Communications has de-activated around 10 million unprofitable, low-end subscribers at the lowest end of the ARPU (average revenue per user) range. This will have no impact on revenues and wi...
  • Cloud-sourcing security
    Posted by Nanda Kumar - 11,292 views
    Consumers, ever-conscious of the cost of roaming and the limitations of capped data plans, are embracing alternative means of access to the internet from their multiple devices. As a result, mobile network operators (MNOs) may be the worst affected financially. The appearance, adoption and growth o...
  • PLM provides profits
    Posted by Ali Durmus - 4,197 views
    Communications service providers (CSPs), particularly those operating mobile networks, appear to have embarked on a mass introduction of new products and services. However, they are not always geared for what this involves and many are finding that lack of planning and preparedness is costing them d...
  • Does the 'small stuff' matter?
    Posted by Rui Paiva - 10,726 views
    Anyone watching the 'evolution' of the world's major social networks must be wondering what else they can come up with to keep their users "Always On"!Facebook, since going public, seems particularly obsessed with anything and everything that it thinks may 'enhance' the user experience. It started l...

  • Just in Time for the Holidays…Maybe

    Posted December 3, 2012 by Chun-ling Woon

    Holiday shopping just isn’t what it used to be. Black Friday promotions start on Thursday and those of us that choose to avoid the mall completely shop on-line. All those offers to keep track of – “Today Only”, “Before Midnight Tonight”, or “only available a...

  • Monetization - not seeing the forest for the trees

    Posted November 21, 2012 by Rui Paiva

    ‘Monetization’ may soon become the most over-used word in the telco industry after ‘convergence,’ ‘agility’ and ‘enablement’! Today, it’s all about decreasing voice revenues and increasing data usage, OTT players pinching pennies and operators cu...

  • The Digital World: the critical importance of leadership

    Posted November 19, 2012 by Keith Willetts

    The digital world is evolving rapidly and is becoming the greatest single impact that we’ve ever experienced on the way we live and work. Its impacts will be profound: the ability to unlock vast global markets, deliver innovative services faster and cheaper while creating entirely new business...

  • Does Big Data Matter if Your Customers Aren’t Connected?

    Posted November 9, 2012 by Chun-ling Woon

    You can’t look at any industry publication without reading about “Big Data”. Big Data is the next Big Thing, but what does that mean? To consumers it means more attempts to sell me all that stuff I can’t live without. But to businesses it means putting the oceans of transacti...

  • That Kodak moment

    Posted November 5, 2012 by Keith Willetts

    How to avoid it and thrive in the Digital World   Children born today will grow up in a very different world from their parents – it will be a fully digital world and will go far, far beyond the ‘digital foothills’ we are seeing today. It will impact virtually everything we ...

  • Would You Outsource Your Orders?

    Posted November 2, 2012 by Chun-ling Woon

    I’m watching TV and an advertisement for a home monitoring service from my cable company comes on. I grab my tablet, do a little research and start the order. After watching the hourglass spin for an uncomfortable amount of time, a message is displayed that says “We cannot process your o...

  • Big data analytics - like mining for gold

    Posted October 28, 2012 by Nanda Kumar

    Big data analytics is like gold mining, you have to go through tons and tons of dirt to get to a few specks of the good stuff. It’s much the same with data when you take the conventional mining approach using data warehousing, and it can be very costly. It has to be approached as an exercise i...

  • What can utilities learn from telecoms as it moves to smart met

    Posted October 16, 2012 by Rob Smith

    Legal, environmental and commercial factors have meant that a once-monopolistic utilities industry has experienced significant shifts in focus in recent years. Increased market competition has proved challenging for utilities – so much so that it has been widely referenced that the sector must...

  • The End of the Relational Database is Nigh!

    Posted September 27, 2012 by Nanda Kumar

    The explosion of data, or big data, as it is affectionately known, is already happening. Big analytical and big data storage systems are looking at ways of storing data outside the traditional database because it inherently uses what is known as ‘a loosely coupled relationship’ for its f...

  • Secure NFC – Have Apple missed a trick?

    Posted September 26, 2012 by Simon Collins

    So autumn or fall, as it’s known in the US, has arrived and this is the time for the new crop of Apples -and the release of the new Apple iPhone 5 - but is it a great harvest?  As we know, Apple is a master at developing the hardware and look, touch and feel of mobile devices, but have...