20,817 views - Posted by Mounir Ladki President and CTO - MYCOM OSI
NFV (Network Function Virtualization) promises to fundamentally change the nature of telecom networks, by completely separating the hardware from the software; network functions and services will be virtualized and will be delivered using standard IT hardware resources (processing, storage and bandw...
12,540 views - Posted by Tony Sceales Head of Programme Development - 5G Programme - Department of Digital, Culture, Media and Sport - UK Government
I wanted to share with you a real-life tale of customer experience gone sadly awry. The point of the story is that when you partner to deliver a service, the ownership of the customer journey can easily get fragmented and reflect badly on all parties, but also that the Digital Economy both hig...
7,208 views - Posted by Chun-ling Woon Chief Strategy Officer - Etiya
As we move into the latter half of January, our thoughts are already turning to what for many in our industry is one of the event highlights of the year. I am of course referring to Mobile World Congress, which takes place this year from 22-25 February. Yet aside from a few days in the beautiful ...
11,699 views - Posted by Akil Chomoko Senior Product Marketing Analyst - Asia Info
Welcome to 2016 – a year where we feel a powerful wind of change blowing through the telco industry. January usually brings an avalanche of resolutions and predictions, but we’re also focusing on evolution and revolution – advances that will bring radical transformation and cost ef...
16,432 views - Posted by Jane Chen Chairperson - ZTEsoft
The “Smart City” concept has been around for some time now, and indeed in several cases the term has been retroactively adopted for projects and services that were already underway in many cities. However, only recently has the idea of the “Smart City” evolved into m...
10,172 views - Posted by Dave Labuda Founder, CEO and CTO - MATRIXX Software
Bimodal (aka 2 Speed) IT is the practice of managing two separate modes of IT delivery, one focused on maintaining the legacy status-quo and the other on agility and time-to-market for new digital services and channels. The basic concept put forth by the likes of Gartner and McKinsey is that ex...
9,188 views - Posted by Chun-ling Woon Chief Strategy Officer - Etiya
Only the fittest telecoms operators will survive in future, but how do they become the fittest? The answer is by differentiation through the CSP brand and personalisation. It is essential to provide a differentiated customer experience in order to provide personalised one-to-one automated campaigns ...
15,270 views - Posted by Rui Paiva CEO - WeDo Technologies
Depending on which analyst report or expert opinion you listen to, the number of Things that will be connected to the Internet in the next five years will be anywhere from 1 billion to 100 billion. So let’s just assume there will be lots of them. The second big area of conjecture is h...
23,172 views - Posted by Nanda Kumar CEO - Suntec Business Solutions
Brett King (Amazon best-selling author, well-known industry commentator, speaker, the host of the ‘Breaking Bank$’ radio show on Voice America and founder of the revolutionary mobile-based banking service Moven) firmly believes that in 50 years time the banking industry will look back an...
12,701 views - Posted by Mohammed Sha Director of International Marketing Communications - Asia Info
Are we all getting ready for the season of goodwill, holidays, overindulgence in food and drink and total immersion in retail therapy – aka shopping? Aren’t many of us doing this shopping from the cozy lounges of our homes on our mobile devices? But, is your mobile operator doing enough ...
25,071 views - Posted by Paul Vedam President & CEO - TIERONE
The idea of federated data became big when some of our venerable industry leaders decided it would solve the ongoing challenge of inventory management systems. Ideas come and go, so my initial reaction was that we would just have to wait a little while for this idiotic one to pass by. Howev...
14,385 views - Posted by Andy Tiller VP Corporate Product Marketing - AsiaInfo
It’s been a busy month for telecoms industry conferences for us. We were sponsors at both the Global Telecoms Business Marketing Summit and at the Next Generation BSS conference in London. Although very different events in their make-up, one thing that struck us about both e...
11,663 views - Posted by Chun-ling Woon Chief Strategy Officer - Etiya
Telecoms operators are in a category of their own when it comes to customer experience and support. They often have millions of private and business customers, for a start, and customers are their most valuable assets. They also have to combine “legacy” systems with newer technology and ...
67,940 views - Posted by Mounir Ladki President and CTO - MYCOM OSI
5G, the next generation standard of mobile communications has entered into its initial requirements definition and research phase with commercial deployments expected to start around 2020. 5G will not just be an improvement to current mobile technologies, 4G/LTE, it is supposed to become de-facto st...
11,465 views - Posted by Rui Paiva CEO - WeDo Technologies
I recently had the great pleasure of meeting senior fraud management experts from the major US network operators at the WeDo Conference held in Washington, DC, but what they had to say about fraudulent activities on networks around the world was most concerning. They were all active in the ...
