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  • Recycling silos

    Posted January 6 by Ali Durmus

    The telecommunications industry is often criticised because it is made up of many silos that act as independent business entities despite being part of one corporation. There are many reasons things have evolved this way but in today's customer centric marketplace it can be a major hindrance.  ...

  • You can do what with a bicycle wheel?

    Posted December 30, 2013 by Nanda Kumar

    Our current obsession with privacy, or lack of it (that the press has been highlighting), may be short-lived as we start to see the benefits of sharing personal data across different ecosystems. You are probably already aware of in-car monitoring systems insurance companies are pushing that record ...

  • How Cable Operators can Counterattack

    Posted December 16, 2013 by Alon Aginsky

    For cable operators, the world has changed dramatically in the past decade. They can no longer rely on a stable revenue stream from television subscriptions: Competition from telecom operator's IPTV services and over-the-top services, together with regulated and low-cost broadcast services, is erodi...

  • Co-opting co-operation

    Posted December 1, 2013 by Nanda Kumar

    There seems to be an inordinate amount of discussion around collaboration and partnering in this digital era, but finding examples of true collaboration are not that easy. Like they say, talk is cheap, but establishing and keeping good partnerships is certainly not.   While telcos continue to...

  • Innovation procrastination

    Posted November 30, 2013 by Ali Durmus

    Communication service providers (CSPs) are often criticised for not being innovative, but that should hardly be surprising. For years they have had to cut costs and concentrate on core investments like network and IT, reduce headcount, and concentrate on getting and keeping customers mainly through ...

  • Harnessing the Growth Potential of Big Data: Why the CEO Must T

    Posted November 21, 2013 by Roddy Millar

    Big Data has recently gained lots of hype, prompting organizations to consider the best ways to utilize it. In this Idea, researchers suggest the responsibility lies not within IT departments, as is typically assumed; rather, CEOs need to take charge of understanding, exploring and exploiting the op...

  • Social Media and a Sales Revolution

    Posted November 21, 2013 by Roddy Millar

    Key Concept Technology, and especially social media such as Facebook and LinkedIn, has fuelled an ‘always on’ culture. The pervasiveness of social media is fundamentally altering the methods through which buyers and sellers interact - salespeople feel obliged to respond immediately to c...

  • The Case for Crowdsourcing Business Protection

    Posted November 18, 2013 by Tal Eisner

    Crowdsourcing underpins some of the most successful businesses in the digital economy - Google's search rankings are essentially a product of crowdsourcing, as are Amazon's product recommendations. Even Apple crowdsources apps for its phenomenally successful devices and then uses the wisdom of crowd...

  • Is risk clouding judgement?

    Posted November 18, 2013 by Rui Paiva

    With so much talk of cloud and everything-as-a-service these days it’s not surprising that many IT/IS managers are throwing their hands up in despair.   Should I or shouldn’t I ? How do I go about it ? What are the risks ? Who should I partner with ? Is my job on the line ? &...

  • Teenage Kicks for the Internet Generation

    Posted November 1, 2013 by Rob Smith

    I’m not that ancient (pre-middle aged I’d like to think) but like many in this industry my teenage years were very different to those of my kids. Their choices are Apple vs. Google or PS4 vs. Xbox One. Mine/ours were… well, they weren’t like that. And for communication servi...