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Featured Blogs

  • Dave Labuda

    Telstra - More than Talk, Walking the ‘Digital Walk’

    8,291 views - Posted 25 February 2015 by Dave Labuda Founder, CEO and CTO - MATRIXX Software

    We recently announced the successful deployment of our Convergent Charging Solution at Telstra. Telstra is not only the largest CSP down under, but also has a growing international presence with operations spanning 15 countries. So it’s not surprising that they are at the forefront of bringing...

  • Jennifer Kyriakakis

    Predictions 2015 – CSPs capitalize on LTE to transform the subs

    11,443 views - Posted 29 January 2015 by Jennifer Kyriakakis Founder and VP Marketing - Matrixx

    In 2014, the roll-out of LTE has been a major focus for communications service providers (CSPs), with over 300 LTE networks now in operation globally.  But super-fast data speeds and data-hungry consumers have brought their share of challenges for CSPs, and simply offering fast data access...

  • Ali Durmus

    Network CEOs – damned if they do, damned if they don’t

    12,667 views - Posted 29 January 2015 by Ali Durmus Founding Partner, Executive Committee Member - Etiya

    More and more network operators experiencing dropping voice revenues and increasing data usage are having to decide on future paths that may conflict with their past experience and investor sentiment.   Should they concentrate on building up their networks, increasing capacity and offering fa...

  • Nanda Kumar

    Connectivity as a Service – what a novel idea!

    43,593 views - Posted 26 January 2015 by Nanda Kumar CEO - Suntec Business Solutions

    I have come up with an interesting concept for communications service providers (CSPs) - why not provide connectivity-as-a-service? Before you mark me as a madman, hear me out, there is some logic behind the question.   Fixed line network operators, from their earliest days, primarily built n...

  • Rui Paiva

    CEOs seeing red

    4,690 views - Posted 9 January 2015 by Rui Paiva CEO - WeDo Technologies

    CEOs have been getting a lot of press recently. It’s not surprising really as they are the ones ultimately responsible for a company’s performance and are accountable to both stakeholders and staff alike.   Forbes launched the opening salvo against wanton CEOs by saying, “ac...

  • Ali Durmus

    Planning for 2015? Look back at 2014!

    24,976 views - Posted 19 December 2014 by Ali Durmus Founding Partner, Executive Committee Member - Etiya

    Trying to guess trends in the telecoms industry for the coming year may be trendy, but looking back at 2014 and what we got right and wrong may actually be of greater value.   Last January I highlighted the need for Communications Service Providers to better manage the rollout of new produc...

  • Efrat Nissimov

    Shining a Light on Darknets

    18,520 views - Posted 16 December 2014 by Efrat Nissimov Director of Product Management - cVidya

    If you really want to understand the security and fraud threats to the digital economy, you need to visit a darknet. Although they sound like some shadowy society in a science fiction movie, darknets are very real.    Co-existing with the public Internet, darknets are essentially private...

  • Ali Durmus

    Governments and social media – what gives?

    12,596 views - Posted 12 December 2014 by Ali Durmus Founding Partner, Executive Committee Member - Etiya

    Involvement in social networking has exploded in recent years and the take up has certainly not been restricted to developing economies. In fact, exponential growth in social media follows wherever Internet access is created, with emerging economies leading the charge.   Analysts may wish to ...

  • Alon Aginsky

    To ProTect™ and Serve

    7,550 views - Posted 8 December 2014 by Alon Aginsky CEO & President - cVidya

    Francois Grandbois, Senior Program Manager, Finance Systems Delivery, at Bell Canada explains why Canada’s leading telco employs cVidya’s ProTect on-going services solution for Revenue Assurance   As Canada’s largest communications company, Bell Canada provides a wide range ...

  • Nanda Kumar

    Can simplicity and style secure the customer?

    58,878 views - Posted 26 November 2014 by Nanda Kumar CEO - Suntec Business Solutions

    Very few predicted when Apple Pay was announced that it would turn the payments market on its head and, yet despite attempts by US retailers to curb its popularity, it is already making its presence felt.   The plethora of mobile payments initiatives launched over the past three years have ha...

  • Dave Labuda

    It’s not easy being green (field)

    33,661 views - Posted 26 November 2014 by Dave Labuda Founder, CEO and CTO - MATRIXX Software

    Gone are the days when communications service providers just offered voice, messaging and basic connectivity. Although the first two are still providing substantial revenues, they are starting to wane and the emphasis is now definitely on data connectivity and whatever digital services can be offere...

  • Tony Sceales

    Opening Pandora’s box – how much choice is too much?

    43,130 views - Posted 11 November 2014 by Tony Sceales Head of Industry (Digital and Communications Services) - SunTec Business Solutions

    To avoid confounding customers, service providers need to get better at using contextual data to provide tailored propositions.   Choice is a good thing, right? Yes, but only in moderation. Too much choice quickly becomes overwhelming, even for the most sophisticated buyer.     Ch...

  • Rui Paiva

    Praying may not be the best security option!

    118,425 views - Posted 31 October 2014 by Rui Paiva CEO - WeDo Technologies

    It is very easy to become complacent in business. When things are going well and customers and sales keep rolling through the door, why worry?   That might have worked in years gone by but things change so radically in business these days you can hardly take your eye off the ball before somet...

  • Nanda Kumar

    Things are not always as they SIM

    62,285 views - Posted 31 October 2014 by Nanda Kumar CEO - Suntec Business Solutions

    Back in November 2011 Apple quietly applied for a patent that would allow future iPhones to use a ‘Virtual SIM Card’. Apple’s reasoning was that it would like to provide its iPhone users with the ability to purchase and use wireless network services without the need of a SIM Card. ...

  • Max Speur

    It’s all about SME

    49,758 views - Posted 16 October 2014 by Max Speur Chief Operating Officer - SunTec Business Solutions

    CSPs need to work fast if they are going to keep, let alone attract, the viable small and medium enterprises (SME) market. In my last blog I raised the issues facing telcos in this market sector and promised to offer some suggestions on how this can be achieved.   The first thing is to change...