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Featured Blogs

  • Ali Durmus

    Put the “smart” into the city

    12,656 views - Posted 27 May 2015 by Ali Durmus Founding Partner, Executive Committee Member - Etiya

    “Two hundred forty-three million Americans crowd together in the 3 percent of the country that is urban. Thirty-six million people live in and around Tokyo, the most productive metropolitan area in the world. Twelve million people reside in central Mumbai, and Shanghai is almost as large... Fi...

  • Nanda Kumar

    An Apple a day, with IBM in play, may not keep the doctor away

    7,315 views - Posted 30 April 2015 by Nanda Kumar CEO - Suntec Business Solutions

    Not long ago I heralded the announcement of the partnership between Apple and IBM by predicting that “with IBM’s help, Apple becomes a legitimate business play, and IBM gets to tie up ‘the last mile’ in its enterprise strategy.”   Whilst highlighting that Apple n...

  • Rui Paiva

    Data doesn’t need to be big to be effective

    7,717 views - Posted 30 April 2015 by Rui Paiva CEO - WeDo Technologies

    As businesses become leaner, usually from the inevitable result of cost-cutting and transformation projects, they will need to change the way they operate and manage costs going forward.   Reducing head count may give quick results to the bottom line and shareholder confidence but it rarely a...

  • Ali Durmus

    Innovate to motivate!

    7,362 views - Posted 27 April 2015 by Ali Durmus Founding Partner, Executive Committee Member - Etiya

    Innovation is definitely ‘in’. From apps to IoT and cars to wearables, we are seeing an incredible number of new ideas being brought into fruition, mainly due to the relatively new phenomenon of ‘crowdfunding.’   Wikipedia defines crowdfunding as “the practice of...

  • Dave Labuda

    Digital Insurance: How to protect your legacy

    8,171 views - Posted 21 April 2015 by Dave Labuda Founder, CEO and CTO - MATRIXX Software

    The topic of Digital Transformation is hitting fever pitch this year and everywhere you turn there are studies, reports, recommendations and confirmations about how CSPs must embrace Digital.  Monetize, capitalize, and delight your customers through online digital experiences that will enhance ...

  • Paul Vedam

    The plague of customization

    16,781 views - Posted 2 April 2015 by Paul Vedam President & CEO - TIERONE

    Spring is almost here, and it’s time for me to resume my blog after a brief hiatus. What with Christmas, New Year, a big family wedding and travels to Asia and back, there was no time to think outside the box. Now, I want to link back to my previous posts, starting with a question for you a...

  • Nanda Kumar

    Is it time for designer customers?

    13,674 views - Posted 30 March 2015 by Nanda Kumar CEO - Suntec Business Solutions

    Most service industries have become obsessed of late with enhancing the customer experience. The seemingly new benefits of big data are often espoused as the best way to achieve this. Not that data analytics or business intelligence is new, it's more about the breadth of data and how quickly it can ...

  • Ali Durmus

    Forget customer experience, try some cost experience

    6,753 views - Posted 25 March 2015 by Ali Durmus Founding Partner, Executive Committee Member - Etiya

    It would be fair to say that when we talk about data analytics for telcos the conversation tends to center around the customer. And while customer profiling, customization and personalization might be hot topics for improving the customer experience, it takes attention away from another analytics ef...

  • Rui Paiva

    Telcos are leading the way in EBA – but for how long?

    8,476 views - Posted 20 March 2015 by Rui Paiva CEO - WeDo Technologies

    A funny thing happened when telcos started taking revenue assurance seriously. They discovered that they were operating their businesses in the dark when it came to cost management, margins and even profitability – not to mention raw leakage.   Those old PowerPoint slides of the leaking...

  • Kent McNeil

    Simplifying fragmented OSS

    18,721 views - Posted 1 March 2015 by Kent McNeil Principal - DonRiver

    DonRiver partnered with Telecoms.com to discuss the evolving world of operational support systems, how historical network management tools are becoming fragmented, and how the telecoms industry can move to refresh and simplify OSS.  Complexities in network architectures throughout the telecomm...

  • Ali Durmus

    Can IoT be the new value added service telcos seek?

    20,466 views - Posted 27 February 2015 by Ali Durmus Founding Partner, Executive Committee Member - Etiya

    We’ve been hearing for some time the value of big data and how it can be utilized to improve the customer experience and help business to become more efficient but little is said about how it can be effectively monetized on its own. Communications service providers (CSPs) are supposedly &ls...

  • Dave Labuda

    Telstra - More than Talk, Walking the ‘Digital Walk’

    8,234 views - Posted 25 February 2015 by Dave Labuda Founder, CEO and CTO - MATRIXX Software

    We recently announced the successful deployment of our Convergent Charging Solution at Telstra. Telstra is not only the largest CSP down under, but also has a growing international presence with operations spanning 15 countries. So it’s not surprising that they are at the forefront of bringing...

  • Jennifer Kyriakakis

    Predictions 2015 – CSPs capitalize on LTE to transform the subs

    11,388 views - Posted 29 January 2015 by Jennifer Kyriakakis Founder and VP Marketing - Matrixx

    In 2014, the roll-out of LTE has been a major focus for communications service providers (CSPs), with over 300 LTE networks now in operation globally.  But super-fast data speeds and data-hungry consumers have brought their share of challenges for CSPs, and simply offering fast data access...

  • Ali Durmus

    Network CEOs – damned if they do, damned if they don’t

    12,597 views - Posted 29 January 2015 by Ali Durmus Founding Partner, Executive Committee Member - Etiya

    More and more network operators experiencing dropping voice revenues and increasing data usage are having to decide on future paths that may conflict with their past experience and investor sentiment.   Should they concentrate on building up their networks, increasing capacity and offering fa...

  • Nanda Kumar

    Connectivity as a Service – what a novel idea!

    43,403 views - Posted 26 January 2015 by Nanda Kumar CEO - Suntec Business Solutions

    I have come up with an interesting concept for communications service providers (CSPs) - why not provide connectivity-as-a-service? Before you mark me as a madman, hear me out, there is some logic behind the question.   Fixed line network operators, from their earliest days, primarily built n...