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  • Let's get rid of unprofitable subscribers...but first....

    Posted 11 February by Gadi Solotorevsky

    In November 2013, RCom India deactivated 10M subscribers. According to the RCom spokesperson “Reliance Communications has de-activated around 10 million unprofitable, low-end subscribers at the lowest end of the ARPU (average revenue per user) range. This will have no impact on revenues and wi...

  • HOT Warms Up for More Triple Play Services & Revenue Assurance

    Posted 10 February by Alon Aginsky

    Guest post by Kobi Shitrit, Head of Revenue Assurance, HOT (Israel)   When I was asked to share my perspective with the wider RA community, I hesitated at first because my background in revenue assurance is relatively short.   Actually when we formed the RA team at HOT two years ago, we ...

  • Cloud-sourcing security

    Posted 10 February by Nanda Kumar

    Consumers, ever-conscious of the cost of roaming and the limitations of capped data plans, are embracing alternative means of access to the internet from their multiple devices. As a result, mobile network operators (MNOs) may be the worst affected financially. The appearance, adoption and growth o...

  • Swisscom on M2M - Guest Blog by Theodora Simeonidis-Orenstein

    Posted 4 February by Alon Aginsky

    Swisscom on M2M: Promising Business, Ecosystem Maze, and Assurance Challenge   Guest Post by Theodora Simeonidis-Orenstein, Revenue Assurance Manager at Swisscom Once in a decade, a service comes along that truly revolutionizes the telecom business. Swisscom believes that M2M (machine...

  • PLM provides profits

    Posted 31 January by Ali Durmus

    Communications service providers (CSPs), particularly those operating mobile networks, appear to have embarked on a mass introduction of new products and services. However, they are not always geared for what this involves and many are finding that lack of planning and preparedness is costing them d...

  • Does the 'small stuff' matter?

    Posted 22 January by Rui Paiva

    Anyone watching the 'evolution' of the world's major social networks must be wondering what else they can come up with to keep their users "Always On"!Facebook, since going public, seems particularly obsessed with anything and everything that it thinks may 'enhance' the user experience. It started l...

  • Why DPI Analysis is Essential for Detecting Data & IP Fraud

    Posted 21 January by Dror Eshet

    As telcos transition to more Data & IP services, it’s revolutionizing the fraud management practice. Look at it from the criminal’s point of view.  Up to now, fraudsters have been making money on relatively traditional and expensive services like international or long distance voic...

  • Optimize to survive

    Posted 14 January by Dave Labuda

    Communication service providers may have mastered the art of charging and billing as a mechanism for generating revenue, but they have constantly failed to master the art of maximizing income.   From the era of monopolistic PTTs was borne the concept that voice calls and messaging could be pr...

  • Recycling silos

    Posted 6 January by Ali Durmus

    The telecommunications industry is often criticised because it is made up of many silos that act as independent business entities despite being part of one corporation. There are many reasons things have evolved this way but in today's customer centric marketplace it can be a major hindrance.  ...

  • You can do what with a bicycle wheel?

    Posted 30 December 2013 by Nanda Kumar

    Our current obsession with privacy, or lack of it (that the press has been highlighting), may be short-lived as we start to see the benefits of sharing personal data across different ecosystems. You are probably already aware of in-car monitoring systems insurance companies are pushing that record ...