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Featured Blogs

  • Graham Moore

    The Digitisation of Telecom Operators!

    14,726 views - Posted 18 May 2017 by Graham Moore Product Director - Telsis

    When I started working in the telecoms industry back in the mid-1990s, the role of a telephone company — now more commonly known as a telecoms operator or communications service provider (CSP) — was well defined. Essentially, they supplied communication services — in other words, v...

  • Chun-ling Woon

    The customer journey: the new life cycle in the digital economy

    5,430 views - Posted 8 May 2017 by Chun-ling Woon Chief Strategy Officer - Etiya

    We’re just a week away from this year’s TM Forum Live, which if past years are anything to go by will provide an excellent platform for discussions on the topics I have explored in my recent blogs. I started out by asking a couple of simple questions: what does it mean to be a digital...

  • Paul Vedam

    The role of OSS & IT: Another change? Really?

    13,757 views - Posted 4 May 2017 by Paul Vedam President & CEO - TIERONE

    It’s been a while since I last posted anything here. But there are lots of interesting things going on out there, for sure. And I’m back just in time for our annual gathering at TM Forum Live, which should be a fascinating event given all the changes of late in technology, networking &md...

  • Chun-ling Woon

    Engage, monetize and care

    3,059 views - Posted 28 April 2017 by Chun-ling Woon Chief Strategy Officer - Etiya

    My recent blogs have explored why and how communication service providers (CSPs) are now evolving into digital service providers (DSPs), and also focused on the importance of innovation in BSS/OSS once the enterprise product catalogue (EPC) has been consolidated.   Now that you have these fun...

  • Sandeep Raina

    Connectivity Assurance for the IoT Service Provider

    8,554 views - Posted 27 March 2017 by Sandeep Raina Head of Product Marketing - MYCOM OSI

    The success of IoT is dependent on two key elements of the IoT ecosystem: performance of the things (sensored devices) and performance of the networks that connect them. The latter offers a greater risk to the Service Provider, as the devices often are required to have very reliable and high quality...

  • Sandeep Raina

    Simplify Operations for the Telco Cloud

    5,109 views - Posted 9 March 2017 by Sandeep Raina Head of Product Marketing - MYCOM OSI

    As CSPs undergo digital transformation - which means offering digital services through a Telco Cloud environment – they face a whole set of operational challenges, including operating a new virtualized network, focusing on customer experience more than before and providing high reliability and...

  • Chun-ling Woon

    Innovation is important — once you have the basics right

    9,998 views - Posted 20 February 2017 by Chun-ling Woon Chief Strategy Officer - Etiya

    In my last blog I discussed “how” communication service providers (CSPs) could successfully achieve their goal of transforming themselves into digital service providers (DSPs). Virtualization and cloud play an important role in this process, but innovation in BSS/OSS also needs to happen...

  • Sandeep Raina

    Intelligence for the Telco Cloud

    10,698 views - Posted 15 February 2017 by Sandeep Raina Head of Product Marketing - MYCOM OSI

    The Telco Cloud, defined as virtualized infrastructure to run digital services and agile operations, has not only paved the way for digitalization of CSP businesses, but also opened up new avenues for data monetization.   Through 2017, CSPs will continue to make investments in analytics to dr...

  • Mounir Ladki

    Leveraging OSS for network monetization and DS assurance

    5,668 views - Posted 11 January 2017 by Mounir Ladki President and CTO - MYCOM OSI

    Digitization of businesses and virtualization of networks promise business benefits but are also introducing new challenges for the communications service providers. Ongoing exponential increase in data consumption by subscribers, especially of video applications and OTT, has taken a toll on the ...

  • Sandeep Raina

    Leveraging OSS for business benefits in digital networks

    10,251 views - Posted 6 December 2016 by Sandeep Raina Head of Product Marketing - MYCOM OSI

    With transformation and incremental evolution of current OSS systems, the CSP’s digital business can realize digital business benefits faster   It is well acknowledged that digitization of services and networks reduces capex as well as overall cost of operation and allows launching serv...

  • Chun-ling Woon

    How to transform into a DSP

    9,058 views - Posted 6 December 2016 by Chun-ling Woon Chief Strategy Officer - Etiya

    In my last post I explored the reasons why communication service providers (CSPs) are now evolving into digital service providers (DSPs) in order to grasp the opportunities that the estimated $1 trillion digital economy will bring. The next question is “how” will they successfully achiev...

  • Sandeep Raina

    Getting ready for IoT monitoring

    9,347 views - Posted 22 November 2016 by Sandeep Raina Head of Product Marketing - MYCOM OSI

    IoT devices, networks and services need extensive monitoring. Hundreds of thousands of devices are being added daily to the IoT ecosystem, connected to each other and the cloud through Bluetooth, Wi-Fi, cellular and fixed networks. New communication networks based on EC-GSM, LoRa, LTE-M, NB-IoT and ...

  • Chun-ling Woon

    What does it mean to be a digital service provider?

    3,280 views - Posted 15 November 2016 by Chun-ling Woon Chief Strategy Officer - Etiya

    There is still a wide-held belief among many people in this industry that today’s communications service providers (CSPs) will fail because they will be unable to provide value to the end user in this new digital economy. But in fact the opposite is true. CSPs are evolving precisely in order t...

  • Sandeep Raina

    Readying OSS for NFV

    2,797 views - Posted 11 November 2016 by Sandeep Raina Head of Product Marketing - MYCOM OSI

    OSS systems are expected to fulfil many business objectives of virtualized telecommunication networks. One of the most spoken benefits of OSS for NFV is driving operational efficiency by over 50% through continuous closed loop self-healing, scaling up and down of resources and allowing introduction ...

  • Sandeep Raina

    Challenges in building OSS for future digital networks

    14,512 views - Posted 19 October 2016 by Sandeep Raina Head of Product Marketing - MYCOM OSI

    Future digital networks will be associated with high speed communication, on-demand services and dynamic network orchestration. Current Operation Support Systems (OSS) will struggle in the future digital ecosystem. The future digital networks are being designed to make digital business a success fo...