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Featured Blogs

  • Chun-ling Woon

    Will 2012 Be Asian Telecom’s Year of the Dragon?

    3,866 views - Posted January 20, 2012 by Chun-ling Woon Chief Strategy Officer - Etiya

    As the world celebrates the Chinese New Year (year 4709 for those keeping track), we transition from the Year of the Rabbit to the Year of the Dragon. As defined by Chinese astrology, those years designated as Rabbits are peaceful and quiet, but the Dragon represents disruption, transformation and c...

  • Oladimeji Ogunseye

    Driving mobile broadband in Africa

    2,277 views - Posted January 14, 2012 by Oladimeji Ogunseye Telecoms/Business Consultant (3G UTRAN and BSS Services) - Huawei Technologies

    The African continent is fast pacing up economically and technologically with the driving train being the telecommunication industry. The possibility of a socio-economic revolution may not be far fetch if the development in mobile technology and ICT industry is further sustained. Mobile techn...

  • Leslie Firlie

    Short end of the Stick

    2,525 views - Posted January 6, 2012 by Leslie Firlie Chief Marketing Officer and Director, Consulting - Trestle Group

    Will 2012 be the year to stick it to consumers for adopting technology?  I was under the impression that consumers were being encouraged to go paperless (for the eco-friendly) and to do more online transactions to save costs and time.  The trend that I am seeing in the last 3 months tel...

  • Guy Maidan

    What SMB Cable Customers Really Want

    4,531 views - Posted December 14, 2011 by Guy Maidan Business Development - Amdocs

    I recently attended the Future of Cable Business Services event, a one-day conference hosted by Light Reading that explored the progress of cable operators in the U.S. business telecom services market – it was informative, and enjoyable. What I found most interesting, perhaps surprising...

  • Chun-ling Woon

    Pondering Frameworx

    19,042 views - Posted December 12, 2011 by Chun-ling Woon Chief Strategy Officer - Etiya

    At the TM Forum Management World Americas event held recently in Florida, there was a concentrated push toward the adoption of TM Forum Frameworx as the global standard for definition and determination of requirements for OSS/BSS.  And it seems that message is getting across as we’ve s...

  • Cato Rasmussen

    OTT, Telco 2.0 and 2-sided Business model

    19,387 views - Posted December 7, 2011 by Cato Rasmussen CEO - BolgiaTen

    In principle I am all for Telco 2.0 and Over The Top (OTT) products and services and 2-sided business model principle discussed. What I do question is the constant focus from Telco 2.0 blog on the humongous $-value opportunities and the 2-sided business model. To be blunt it bores m...

  • Joe Kelly


    2,145 views - Posted December 4, 2011 by Joe Kelly Communications ad Marketing Consultant - self-employed

      New Zealand has the landmass of Great Britain inhabited by a population smaller than Scotland, yet it’s a nation that likes to punch above its weight.  As anyone who has seen the haka performed before the All Blacks play rugby will know, the Kiwis like to make a bit of a noi...

  • Tony Kalcina

    Critical Data Migration - Conquering the Challenges of Change

    4,507 views - Posted December 2, 2011 by Tony Kalcina Executive Director - Clarity

    Operators are increasingly finding themselves under pressure from agile new entrants capable of undercutting their prices. To remain competitive,operators must be able to leverage economies of scale, keep up with intense competition, engage with increasingly technology-aware consumers and deploy ...

  • Leslie Firlie

    Customer Experience still has a long way to go

    1,980 views - Posted November 28, 2011 by Leslie Firlie Chief Marketing Officer and Director, Consulting - Trestle Group

    It never ceases to amaze me how some companies can get customer experience so wrong.  Despite the attention it garners in many industries, it’s stories like this one that always make me shake my head.  And although this may be a retail industry story, I think there are lessons to ...

  • Dana Porter

    Channeling YouTube

    3,937 views - Posted November 22, 2011 by Dana Porter Head of Amdocs Marketing - Amdocs

    After YouTube’s recent announcement “that even more talented creators and original entertainment will soon join” the site, some commentators focused on the death of “amateur hour.” (Personally, I think there will always be room for homemade videos featuring cute cats...

  • Naomi Weiser

    It all comes down to three golden rules…

    2,227 views - Posted November 22, 2011 by Naomi Weiser I'm the Editor of the Amdocs Voices blog - Amdocs

    Hopefully, this won’t be a situation that you’ll have personally experienced, but a friend of mine was outraged at a US airline recently (I won’t name and shame it here) for exceptionally poor service. She had a long trip planned with several stopovers and the airline managed to...

  • Oladimeji Ogunseye

    The War Of The Tablets

    1,805 views - Posted November 17, 2011 by Oladimeji Ogunseye Telecoms/Business Consultant (3G UTRAN and BSS Services) - Huawei Technologies

    The success of Apple Inc. in the Smartphone and especially the tablet market has endeared many reaction and counter-reaction in the telecoms and consumer industry.  While triggering direct responses from other competitors, it has also thrown the market open to all and sundry. Just s...

  • Keith Brody

    10 Observations about the State of the Marketing Nation as we Approach a New Year

    3,391 views - Posted November 10, 2011 by Keith Brody Director - 5thPosition Ltd.

      Some random thoughts about marketing subjects upon which my mind has alighted over the past month or so. I guess any one of these might have turned into a fully-formed blog, but as year-end articles lend themselves to lists, I thought I’d go in that direction. 1.  &...

  • Matt Hooper

    Seek not the answer before you know the question

    6,764 views - Posted November 4, 2011 by Matt Hooper Chief Marketing Officer - Martin Dawes Systems

    This post has been inspired, in some small amount, by IBM’s suggestion that businesses are unable to analyze over 90% of their data. Jeff Jonas, IBM chief scientist for the entity and analytics group, has suggested that "as computers are getting faster, organizations are getting dumber - they...

  • Neil Martin

    Bored of the iphone yet? Maybe you soon will be

    3,301 views - Posted November 1, 2011 by Neil Martin Partner - MBR Partners

    I noticed on my facebook wall today a female friend of mine had flagged up the question - HTC or iphone 4GS, please help? Kate is a typical non-techie 30 year old who after a whole tone of people chipping in with suggestions then posted: "Thanks for ur comments everyone. I have an iPhone...